참고문헌
- Ahn JS. 2004. A study on interpersonal relations trait and customer orientation of hotel employee. Korea J. Tour. Res., 8(3):183-202
- Bloisi W, Hoel H. 2008. Abusive work practices and bullying among chefs: a review of the literature. Int. J. Hosp. Manag., 27(4):649-656 https://doi.org/10.1016/j.ijhm.2007.09.001
- Chang WS, Kim MY. 2008. A study on relationships at workplace and learning and adaption for the college graduate female early career. J. Vocat. Educ. Res., 27(1):23-47
- Chun MS, Choi BW. 2003. The effects of organizational characteristics and interpersonal characteristics on the job satisfaction. Productive Rev., 17(3):35-54
- Chung NW. 2005. A validational study of the Korean version of the interpersonal adjective scale. Korean J. Couns. Psychother., 17(3):583-598
- John T. 2004. Power Personal Connection. Age 21, USA
- Kim CO, Won JS. 2007. The relation among job satisfaction, human relationship and job characteristics among workers at short-stay facilities for the elderly. J. Korean Acad. Psych. Mental Health Nurs., 16(4):445-455
- Lee JS, Lee MY. 2007. The effect of relationsl characteristics on the use of communication channels. Korean J. Journal. & Commun. Stud., 51(1):427-455
- Lim CH. 2007. The effects of physical attractiveness on women employees' promotion: the mediating role of self-esteem and interpersonal relations. Korean Manag. Rev., 36(3):597-621
- McAlister DJ. 1995. Affect-and cognition-based trust as foundations for interpersonal cooperation in organization. Acad. Manage. J., 38(1):24-59 https://doi.org/10.2307/256727
- Park JC, Yoon YB. 2013. The effects on the hotel employees' self-efficacy influence to organizational commitment and job performance based on interpersonal relationship stress. Korea J. Tour. Hosp. Res., 27(3):327-347
- Park SH, Lee JY, Hong HJ, Kim HW. 2010. The differential moderating effects of interpersonal character strength in influence of emotional labor strategy on job satisfaction and stress. Korean Psychological Association, Korea, pp 270
- Pratten JD, O'Leary B. 2007. Addressing the cause of chef shortages in the UK. J. Eur. Ind. Train., 31(1):68-78 https://doi.org/10.1108/03090590710721745
- Row KR, Bang HJ, Cho HJ. 2007. Dofferences in relationship patterns according to the adult attachment and gender. Korean J. Woman Psychol., 12(4):471-490 https://doi.org/10.18205/kpa.2007.12.4.004
- Setton RP, Adkins CL. 1997. Newcomer socialization: the role of supervisors, coworkers, friends and family members. J. Bus. Psychol., 11(4):507-516 https://doi.org/10.1007/BF02195895
- Yoo HK, Kim YJ, Kim HS. 2010. Factors affecting performance of wear franchise stores. Korean Society of Clothing and Textiles, Korea, pp 112-112