Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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The Effects of CEO's Transformational Leadership on Members' Innovative Behavior and Organizational Citizenship Behavior in the ICT Industry: The Mediating Effects of Self-Efficacy

ICT 산업 CEO의 변혁적 리더십이 구성원의 혁신행동과 조직시민행동에 미치는 영향 : 자기효능감의 매개효과

  • Hwang, Kyu-Ha (Dept. of Convergence Industry, Seoul Venture University) ;
  • Park, Hyeon-Suk (Dept. of Convergence Industry, Seoul Venture University)
  • 황규하 (서울벤처대학원대학교 융합산업학과) ;
  • 박현숙 (서울벤처대학원대학교 융합산업학과)
  • Received : 2015.05.22
  • Accepted : 2015.07.20
  • Published : 2015.07.28
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Abstract

CEO's leadership is considered most important to cope with the rapidly changing ICT industry environment. Thus, this study attempted to investigate the impacts of the CEO's transformational leadership (referred to as "TL") on the organizational members' innovative/organizational citizenship behavior("IB/OCB") in the domestic ICT businesses. For this, this study conducted an on-line survey with the employees of businesses that belonged to the ICT industry, and received 417 valid responses. The analysis results by SPSS & Amos showed that the ICT business CEO's TL had a significantly positive impact on the members' self-efficacy; the members' self-efficacy not only had a positive impact on their own IB/OCB, but also had a mediating roles in the relationship between CEO's TL and IB/OCB. The Results indicated that the TL should be a CEO's core competency to arouse the members' IB/OCB through members' self-efficacy in the ICT industry.

빠르게 진보하고 있는 과학기술의 영향을 크게 받고 있는 정보통신기술(ICT) 산업에서 환경 변화에 능동적으로 대응하기 위해서는 CEO의 효과적인 리더십 발휘가 매우 중요하다. 이에 본 연구는 국내 ICT 산업 CEO의 변혁적 리더십이 조직구성원의 혁신행동과 조직시민행동에 미치는 영향을 실증분석을 통해 검증하고자 하였다. 이를 위해 ICT 산업에 속한 기업체에서 1년 이상 일하고 있는 종업원들을 대상으로 온라인 설문조사를 실시하여 417부를 받았으며, SPSS와 Amos를 이용한 분석 결과, ICT 기업 CEO의 변혁적 리더십은 구성원의 자기효능감에 강한 정(+)의 영향을 미치고, 구성원의 지각된 자기효능감은 자신의 혁신행동과 조직시민행동에 강한 정(+)의 영향을 미침과 더불어 CEO의 변혁적 리더십과 자신의 혁신행동 조직시민행동 간의 관계를 매개하는 것으로 나타났다. 이러한 결과는 기술혁신의 중심에 있는 ICT 산업에서 구성원의 자기효능감 향상을 통해 혁신행동과 조직시민행동을 불러일으키기 위해서는 변혁적 리더십이 CEO의 핵심역량이 되어야 함을 시사한다.

Keywords

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