DOI QR코드

DOI QR Code

모바일 앱 프라이버시 보호를 위한 소비자 체크리스트

Mobile App Privacy Checklist for Consumer

  • 이화옥 (서울대학교 소비자학과) ;
  • 김린아 (서울대학교 소비자학과) ;
  • 나종연 (서울대학교 소비자학과)
  • Li, Hua-Yu (Department of Consumer Science, Seoul National University) ;
  • Kim, Lin-Ah (Department of Consumer Science, Seoul National University) ;
  • Rha, Jong-Youn (Department of Consumer Science, Seoul National University)
  • 투고 : 2015.03.17
  • 심사 : 2015.06.20
  • 발행 : 2015.06.28

초록

최근 스마트폰이나 태블릿 PC 등 모바일 기기의 사용 확산과 함께 모바일 앱(어플리케이션)의 사용도 증가되면서 모바일 앱에서의 프라이버시 문제가 새롭게 대두되고 있다. 이에 해외 주요 기관에서는 관련 이해관계자들에게 가이드라인과 소비자 체크리스트를 발표하고 있다. 국내의 경우 가이드라인은 있으나, 소비자의 프라이버시 역량강화를 위한 노력이 미흡하다. 이에 본 연구에서는 국내외 모바일 앱 프라이버시 관련 가이드라인을 살펴보고, 앱 사용단계별로 소비자가 경험할 수 있는 프라이버시 위험 요인을 "개인정보보호법"에 근거하여 내용을 분석하는 것을 통해 소비자의 자율적 프라이버시 보호를 위한 체크리스트를 제시하였다. 이 체크리스트는 소비자들의 프라이버시 자율관리 역량 강화에 도움이 될 것이며, 이는 모바일 생태계의 선순환 구조를 마련하는데 일조할 것이다.

In recent years, the privacy concern for mobile consumers is emerging as the use of mobile application(apps) is growing according to the rapid spread of mobile devices such as smart phones and tablet PCs. To improve privacy protections in the mobile communications and apps, overseas organizations are announcing guidelines and/or checklists for stake holders. Although personal information protection guidelines for application developers have been prepared in the country, efforts to improve consumer privacy capability is insufficient. Thus, in this paper we first scope the app privacy related guidelines in both domestic and foreign affairs, then present the risk factors of privacy invasion by the stage of mobile application use based on the "Privacy Protection Act", offering privacy checklists for consumers. This checklist will enhance the self-management capability of consumer privacy and create virtuous cycle in the mobile ecosystem.

키워드

참고문헌

  1. Smartphone Users Worldwide will Total 1.75 Billion in 2014, eMarketer, http://www.emarketer.com/Article/Smartphone-Users-Worldwide-Will-Total-175-Billion-2014/1010536, January 5, 2015..
  2. J. Rivera, R. van der Meulen, Gartner Says Mobile App Stores Will See Annual Downloads Reach 102 Billion in 2013, Gartner, http://www.gartner.com/newsroom/id/2592315, September 19, 2013
  3. 2014 Market closure and 2015 market outlook series(21)-App, Market, Strabase, http://www.strabase.com/contents/view.php?num=17448&leftCate, January 08, 2015.
  4. J. L. Boyles, A. Smith, M. Madden, Privacy and Data Management on Mobile Device, Pew Internet & American Life Project, September 5, 2012.
  5. Mobile Privacy: User's Perspective, TRUSTe, 2011, https://www.truste.com/resources/harris-mobile-survey/, January 06, 2015.
  6. J. Rha, Smartphone and Consumer Privacy: leakage and investigation of personal information, Korea Future Consumer Forum, 2014.
  7. Information Commissioner's Office, Privacy in mobile apps: Guidance for app developers, December, 2013.
  8. Federal Trade Commission, Mobile Privacy Disclosures: Building trust trough transparency, February 2013.
  9. California Department of Justice, K. D. Harris, Privacy on the go: Recommendations for the mobile ecosystem, January 2013.
  10. Office of the Australian Information Commissioner, Mobile Privacy: A better practice guide for mobile app developers, September 2014.
  11. Office of the Privacy Commissioner of Canada, Seizing Opportunity: Good Privacy Practices for Developing Mobile Apps, October 2012.
  12. Information and Privacy Commission, Mobile Apps: know the risks, May 2014.
  13. Federal Trade Commission, Guide for Assisting Identity Theft Victims, September 2013.
  14. D. F. Solove, Introduction: Privacy Self-Management and the Consent Dilemma, Harvard Law Review, Vol. 126, No. 7, pp1880-1903, 2013.
  15. Korea Communication Commission, Korea Internet & Security Agency, Privacy policy guidelines for app developers, 2012.
  16. Ministry of Public Administration and Security, Privacy Policy Guideline for New Media Service, January 2012.
  17. Korea Internet & Security Agency, Publication of Result in Mobile App Privacy Trend Research, September 2013.
  18. Gallup Korea , Research in Smartphone uses in 2012-2014, August 2014.
  19. H. Jo, A study on current status of Smartphone user by age and sex, Internet & Security Focus, No. 11, 35-51, 2013.
  20. M. Bohmer, L. Ganev, A. Kruger, AppFunnel: A Framework for Usage-centric Evaluation of Recommender Systems that Suggest Mobile Applications, Proceedings of the 2013 international conference on Intelligent user interfaces, pp19-22, 2013.
  21. Ministry of Government Administration and Home Affairs, Personal Information Protection Act, November 2014.
  22. Ministry of Security and Public Administration, Guideline of Prohibition of Collecting Resident Registration Number, January 2014.
  23. U. Jendricke, M. Kreutzer, A. Zugenmaier, Mobile Identity Management, Proc. 1st Workshop Security, UBICOMP, 2002.
  24. Securities and Exchange Commission, Regulation S-ID: Identity Theft Red Flags, May 2013.
  25. Cyber Security Issue in May, pp54-55, Korea Internet & Security Agency, 2013