Abstract
Purpose: The main purposes of this study are to describe the organization effectiveness and to investigate the effects of dental technicians' work ethic on job satisfaction, organization citizen's action, and organizational commitment. Methods: A total of 300 dental technicians working at dental laboratories in the Daegu area were randomly selected and surveyed, 298 of them were used for the statistical analysis. Results: The work ethic sub-items, such as industry, work centrality, morality, time save, independence, and relation with co-worker are independent variables. The organization effectiveness subi-items, such as job satisfaction, organization citizen's action, and organizational commitment are dependent variables. Sociodemographic variables are used for control variables. Findings are as follows: First, in terms of dental technicians' work ethic, the level of relation with coworker was the highest, and work centrality was the lowest. Second, in terms of dental technicians' organization effectiveness, the level of citizen's organizational action was the highest followed by organizational commitment and job satisfaction in order. Third, the effects of industry, work centrality, time save, relation with coworker, and morality showed statistically significant relationships with organizational effectiveness. Fourth, the effects of industry, work centrality, time save, relation with co-worker, and morality statistically significant relationships with job satisfaction. Fifth, in terms of organization citizen's action, the effects of industry, work centrality, and time save were statistically significant. Sixth, work centrality, time save, relation with coworker, and independence were statistically significant with organizational commitment. Conclusion: Some policy implications for the improvement of organizational effectiveness are introduced and discussed. Dental technicians are required to have vocation and work ethic for themselves and the organization, and by doing so, they may contribute to the improvement of national oral health. Policies and educational programs, which can support them may be necessary.
