DOI QR코드

DOI QR Code

Strategy and Type Analysis of Human Resources Development in the Tourism Industry: Focused on Regional Human Resources Development Programs

관광산업 인적자원개발의 전략과 유형검토: 지역인적자원개발사업을 중심으로

  • Lim, Myoung-Jae (Industry-University Cooperation Foundation, Hanseo University) ;
  • Lee, Yeong-Goo (Management Planning Team, Chungcheongnam-do Economic Promotion Agency) ;
  • Lee, Jae-Beom (Industry-University Cooperation Foundation, Korea Nazarene University)
  • 임명재 (한서대학교 산학협력단) ;
  • 이영구 (충청남도 경제진흥원) ;
  • 이재범 (나사렛대학교 산학협력단)
  • Received : 2014.12.11
  • Accepted : 2015.04.09
  • Published : 2015.04.30

Abstract

The purpose of this paper is to examine the effects of Human Resources Development by type and strategy, and to review the importance of Human resources Development in the knowledge-based society in a comprehensive way. In particular, the paper reviews the tourism industry, one of the typical service industry, for which the utilization of the Human Resources is crucial. and it presents a specific direction policy of Human Resources Development in the field. An analysis was performed for each area of Human Resources Development inputs and output factors which lead to achieve the purpose of the study was to review the characteristics of the Human Resources Development area. After reviewing, the tourism industry was differentiated according to type of strategy development areas through a statistical approach to the input and output elements around. In this study, along with the estabilishment of a Human Resources development strategy bases on the nature and purpose of differentiation with future Human resource Development in each region showed that the operations of the business need.

본 논문은 지식기반사회에서 중요성이 강조되고 있는 인적자원개발의 중요성을 알아보고, 인적자원개발의 전략과 유형에 따른 효과를 종합적으로 검토하기 위해 진행하였다. 특히, 대표적인 서비스산업으로 인적자원의 활용이 핵심을 이루는 관광산업을 중심으로 세부적인 전략을 검토하여, 관련 분야의 활성화와 인적자원개발 정책이 나아갈 방향을 제시하였다. 연구의 목적을 달성하기 위해 인적자원개발영역별 투입요소와 산출요소에 대한 분석을 수행한 결과 개발영역에 따른 차별화된 효과를 검토할 수 있었다. 특히, 관광개발사업의 경우에는 다른 영역에 비해 높은 취업자를 배출하였으며, 지역특성화 지원 영역에서는 다른 영역에 비해 많은 수료자를 배출하는 것으로 나타났다. 이후 관광산업분야를 중심으로 투입 및 산출요소에 대한 통계적 접근을 수행하여 개발 영역에 따른 차별화된 유형과 전략을 검토 하였다. 본 연구를 통해 향후에는 각 영역이 갖는 특성과 목적을 바탕으로 차별화된 인적자원개발 전략의 수립 사업운영이 필요할 것으로 판단된다.

Keywords

References

  1. H. G. Choi & Y. G. Lee, "A Study on the Effects of Human Resource Development in Small and Medium Enterprises on the Job Satisfaction and Organizational Commitment of the Employee", Korean Business Education Review, Vol 26(1), pp.47-69, 2011.
  2. Werner, J. M & DeSimone, R.L. "Human Resource Development(4th ed)", pp.4-5, South- Western, 2006.
  3. M. J. Lim, "Issue & Problem of Human Resources Development in the Korea", Dea Jeon HRD, Vol 2, pp. 6-15, 2009.
  4. Y. G. Lee & M. J. Lim, "Exploratory Study on the Effects of Tourism Employee Human Resource Development on the Job satisfaction and Organization commitment", The Journal of Business Education, Vol 20, pp.87-103, 2008.
  5. B. J. Lee, "Model and Direction of Local Human Resource Development", Journal of Local Education Management, Vol.6(1), pp.1-16, September 2001.
  6. Gilley, J. W. & Eggland, S. A., "Principles of Human Resource Development", Cambridge, Mass.: Preseus Books, p.4, 1989.
  7. Ministry of Education Human Resources Development, "2007 Develpoment Plan for Regional Human Resources Development", 2007.
  8. Gilley, J. W., Eggland, S. A., and Gilley, A. M., Principles of Human Resource Development, 2nd Edition, Basic Books, pp.4-7, 2002.
  9. Swanson, R. A. "Human Resource Development: Performance is the Key", Human Resource Development Quarterly, Vol.6(2), pp.207-213, 1995. DOI: http://dx.doi.org/10.1002/hrdq.3920060208
  10. Rothwell, W. J. & Sredl, H. J. "The ASTD Reference Guide to Professional Human Resource Development Roles and Competencies, volume II (2nd ed.)". p. 8, Amherst, MA: HRD Press, 1992.
  11. Werner, J. M. & DeSimone, R. L., "Human Resource Development", Thomson South-Western, pp.2-33, 2006.
  12. Torraco, R. J., "Challenges and Choices for Theoretical Research in Human Resource Development", Human Resource Development Quarterly, Vol.15, pp.171-188, Summer 2004. DOI: http://dx.doi.org/10.1002/hrdq.1097
  13. Metcalfe, B. D. & Rees, C. J., "Theorising Advances in International HRD", Human Resource Development International, Vol.8(4), pp.449-465, 2005. DOI: http://dx.doi.org/10.1080/13678860500354601
  14. Il Kyu. Kang, "Regional Human Resources Development Policy Direction and Task by Changing Environmental", Korean Public Personnel Administration Review, Vol.9(3), pp.175-207, 2010.
  15. T. J. Kim, "The Educational Systems of Innovation for Learning Regions in RHRD", The journal of Educational Research, Vol.18, pp.81-95, July 2002.
  16. S. H. Bae, "The Regional Human Resources Development Policy in Korea", Journal of Korean HRD Research, Vol 6(1), pp.97-113, 2011.
  17. M. J. Lim, & Y. G. Lee, "Establishment Plan of the Governance System for the Development and Utilization of Local Human Resources", Public Administration Studies, Vol 8(2), pp. 203-218, 2007.
  18. B. H. Choi, "Regional Human Resources Development of KOREA", Proc. of KAPA Conference, Daejeon, pp. 1-27, June, 2011.
  19. D. M. Ryum, et al., "Condition & Result of RHRD", MEST & KRHRDA, 2010.
  20. C. K. Chai & T. J. Park. "Evaluation of the 2010 Regional Human Resources Development Programs", KRIVENT, 2011.
  21. E. S. Beak, et al., "Regional Human Resources Development Programs Report 2011. NILE, 2012.
  22. H. J. Roh, "Social Survey Analysis by SPSS/AMOS", pp. 36-54, Hyung Seul Publishers, 2003.