Journal of the Korean Data and Information Science Society

The Korean Data and Information Science Society (한국데이터정보과학회)
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Efficiency analysis of the community welfare centers for people with disabilities using data envelopment analysis

자료포락분석을 활용한 장애인복지관의 효율성 분석

  • Received : 2014.12.15
  • Accepted : 2015.01.05
  • Published : 2015.01.31
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Abstract

Until now, the operation of community welfare centers for people with disabilities has brought a positive or a generous awareness. Nevertheless, in order to obtain a wide range of welfare outcomes efficiently, the imperative step in rehabilitation researches is to determine whether reasonable and scientific services are being provided to people with disabilities in rehabilitation centers. The purpose of this study was to analyze efficiency and productivity of 176 community welfare centers for people with disabilities. As a result, average technical efficiency for community welfare centers for people with disabilities was 0.4488; pure technical efficiency and scale efficiency was 0.6040 and 0.7080, respectively. The major conclusions of this study were as follows. First, applying the technical efficiency analysis, DMU2, DMU3, DMU8, DMU9, DMU11, DMU13, DMU14 were shown above average. It seems to have a regard for political elements in accordance with the regional social and economic differences. Second, as a result of scale efficiency analysis, the inefficient community welfare centers for people with disabilities such as DMU1, DMU5, DMU12, DMU16 are required to improve the number of employees, revenue, facility area. Finally, this study is expected to be an effectiveness analysis and performance evaluation for the rehabilitation services.

지금까지 장애인복지관 운영에 대해서는 사업 특성상 장애인복지 전반에 관한 긍정적이거나 또는 관대한 인식을 가져왔다. 그런데 장애인복지관이 다양한 산출물을 효율적으로 얻기 위해서는, 합리적이고 과학적인 장애인복지관의 운영과 만족할 만한 수준의 서비스가 수혜자들에게 제공되고 있는지에 대한 실증적인 연구가 필요하다. 이에 본 연구에서는 자료포락분석을 이용하여, 전국 176개 장애인복지관에 대한 상대적인 효율성을 탐색해 보고, 시사점을 도출해 보고자 한다. 그 결과 전체 176개 장애인복지관에 대한 기술 효율성 평균은 0.4488, 순수 기술적 효율성은 0.6040 그리고 규모 효율성은 0.7080인 것으로 나타났다. 자료포락분석을 활용한 장애인복지관 효율성 탐색 결과를 바탕으로 제언과 한계를 제시하면 첫째, 기술 효율성분석을 적용해 보았을 때, DMU2, DMU3, DMU8, DMU9, DMU11, DMU13, DMU14가 평균이상으로 나타났는데, 이는 지역적인 사회 경제적 편차와 함께, 사회복지 시설 예산의 지방 이양에 따른 정책적 요소에 대한 고려가 있어야 할 것으로 보이며, 둘째, 규모의 효율성 분석 결과, DMU1, DMU5, DMU12, DMU16 등의 규모효율성이 낮은 장애인복지관들은 직원수, 세입액, 면적규모 등의 투입요소 규모를 확대함으로써 운영의 효율성 개선이 기대되어지며, 마지막으로 본 연구가 향후 다양한 분야에서 제공되는 재활서비스에 대한 효율성 분석과 성과평가의 계기가 될 것으로 기대된다.

Keywords

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