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고객 및 공급자 네트워크와 혁신성과 간의 관계에 대한 연구: T자형 기술의 매개효과를 중심으로

A Study on the Relationship between Customer and Supplier Network and Innovation Performance: Focused on Mediating Effect of T-Shaped Skill

  • 투고 : 2014.10.02
  • 심사 : 2015.01.20
  • 발행 : 2015.01.28

초록

본 연구는 고객 네트워크와 공급자 네트워크, 그리고 혁신성과간의 관계에서 T자형 기술의 역할을 규명하기 위해 수행되었다. 기업 간 협력관계를 효과적으로 관리하기 위해서 필요한 요소는 관련 선행 지식이다. 흡수역량의 전제조건은 새로운 지식을 인지하고, 완전히 이해하고 이를 적용하기 위해서 기업이 관련 선행 지식을 보유하고 있어야 한다는 것이다. 이러한 관점에서 T자형 기술은 새로운 관련 지식의 학습을 용이하게 해주며, 혁신 성과에 중요한 요소이다. 실증분석 결과 T자형 기술은 네트워크와 혁신성과 간의 중요한 매개변수로 작용하는 것으로 나타났다. 본 연구는 이를 통해 앞으로 고객 및 공급자와의 네트워크를 구축하고 적극적으로 활용하는 기업에게 어떻게 구축된 네트워크를 통한 효과를 극대화 할 수 있는지 그 방향성을 제시하고 있다.

The purpose of this study is to identify the role of T-shaped skill between customer/supplier network and innovation performance of firms. To manage effectively the relationship between collaborative firms, firms need to have a prior related knowledge. The premise of absorptive capacity is that the organization needs prior related knowledge to recognize, assimilate, and apply new knowledge. In this context, T-shaped skill facilitates the learning of new related knowledge. The skill is thus a critical component of innovative capabilities. We found that T-shaped skill plays a mediating role in the relationship between networks and innovation performance. The conclusions and implications are discussed.

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