DOI QR코드

DOI QR Code

Antecedents of consumers' decision postponement on purchasing fast fashion brands

패스트 패션 브랜드에 대한 소비자 의사결정 연기의 선행변수

  • 박혜정 (한국산업기술대학교 지식융합학부)
  • Received : 2014.08.18
  • Accepted : 2014.10.06
  • Published : 2014.10.31

Abstract

The purpose of this study is to identify the antecedents of consumers' decision postponement on purchasing fast fashion brands. Ongoing search behavior, overchoice confusion, and similarity confusion were considered as antecedents. It was hypothesized that ongoing search behavior influences decision postponement both directly and indirectly through overchoice confusion and similarity confusion. Data were gathered by surveying university students in Seoul, using convenience sampling. Three hundred five questionnaires were used in the statistical analysis, which were exploratory factor analysis using SPSS and confirmatory factor analysis and path analysis using AMOS. Factor analysis proved that ongoing search behavior, overchoice confusion, similarity confusion, and decision postponement were uni-dimensions. Tests of the hypothesized path proved that ongoing search behavior influences decision postponement indirectly through overchoice confusion. In addition, similarity confusion influences decision postponement. The results suggest some confusion reduction strategies for marketers of fast fashion brands. Suggestions for future study are also discussed.

Keywords

References

  1. A new alternative to the boring fast fashions.(2011, February). Presian Biz. Retrieved September 5, 2014, from http://www.presian.com
  2. Bae, B. R.(2011). Structural equation modeling with Amos 19: Principles and practice. Seoul: Chungram.
  3. Balabanis, G., & Craven, S.(1997). Consumer confusion from own brand lookalikes: An exploratory investigation. Journal of Marketing Management, 13(4), 299-313. https://doi.org/10.1080/0267257X.1997.9964474
  4. Bellenger, D. N., & Korgaokar, P. K.(1980). Profiling the recreational shopper. Journal of Retailing, 56(3), 77-92.
  5. Bloch, P. H., Sherrell, D. L., & Ridgway, N. M. (1986). Consumer search: An extended framework. Journal of Consumer Research, 13(1), 119-126. https://doi.org/10.1086/209052
  6. Byun, S. E., & Sternquist, B.(2008). The antecedents of in-store hoarding: Measurements and application in the fast fashion retail environment. The International Review of Retail, Distribution and Consumer Research, 18(2), 133-147. https://doi.org/10.1080/09593960701868241
  7. Chae, J. S.(2014, February 10). Efforts to clear the negative images of fast fashion. HankookIlbo. Retrieved September 5, 2014, from http://www.hankookilbo.com
  8. Chernev, A.(2003). When more is less and less is more: The role of ideal point availability and assortment in choice. Journal of Consumer Research, 30(2), 170-182. https://doi.org/10.1086/376808
  9. Choi, M. Y.(2010). A study on the explanatory variables of Internet ongoing information search behavior. Journal of the Korean Society of Clothing and Textiles, 34(9), 1527-1537. https://doi.org/10.5850/JKSCT.2010.34.9.1527
  10. Durvasula, S., Lysonski, S., & Andrews, J. C.(1993). Cross-cultural generalizability of a scale for profiling consumers' decision-making styles. The Journal of Consumer Affairs, 27(1), 55-65. https://doi.org/10.1111/j.1745-6606.1993.tb00737.x
  11. Foxman, E. R., Gerger, P. W., & Cote, J. A.(1999). Consumer brand confusion: A conceptual framework. Psychology & Marketing, 9(2), 123-141.
  12. Greenleaf, E. A., & Lehmann, D. R.(1995). Reasons for substantial delay in consumer decision making. Journal of Consumer Research, 22(2), 186-199. https://doi.org/10.1086/209444
  13. Hassan, L., Shaw, D., Shiu, E., Walsh, G., & Parry, S. (2013). Uncertainty in ethical consumer choice: A conceptual model. Journal of Consumer Behaviour, 12(3), 182-193. https://doi.org/10.1002/cb.1409
  14. Huffman, C., & Kahn, G. E.(1998). Variety for sale: Mass customization or mass confusion? Journal of Retailing, 74(4), 491-513. https://doi.org/10.1016/S0022-4359(99)80105-5
  15. Iyengar, S. S., & Lepper, M. R.(2000). When choice is demotivating: Can one desire too much of a good thing? Journal of Personality and Social Psychology, 79(6), 995-1006. https://doi.org/10.1037/0022-3514.79.6.995
  16. Jacoby, J., & Morrin, M.(1998). "Not manufactured or authorized by...": Recent federal cases involving trademark disclaimers. Journal of Public Policy & Marketing, 17(1), 97-107.
  17. Jang, H. M.(2014, September 1). Zara leads the trend by marketing new merchandises twice a week all over the world. HankookIlbo. Retrieved September 5, 2014, from http://www.hankookilbo.com
  18. Kang, J. H., & Sung, Y. Y.(2010). The impact of information technology on the process innovation and competitiveness in the fashion industry: Case study of fast fashion ZARA. Journal of the Korean society of Clothing and Textiles, 34(1), 1-13. https://doi.org/10.5850/JKSCT.2010.34.1.1
  19. Kapferer, J. N.(1995). Brand confusion: Empirical study of a legal concept. Psychology & Marketing, 12(6), 551-568. https://doi.org/10.1002/mar.4220120607
  20. Kim, H. N.(2008). The effects of clothing benefits on delay of decision making and shopping information in Internet shopping. Journal of the Korean Society of Clothing and Textiles, 32(5), 766-776. https://doi.org/10.5850/JKSCT.2008.32.5.766
  21. Kim, J. H., & Lee, Y. R.(2011). Influence of perceived similarity on fashion brand extension: Exploring the moderating effect of brand relationship quality. Journal of the Korean Society of Clothing and Textiles, 35(7), 721-735. https://doi.org/10.5850/JKSCT.2011.35.7.721
  22. Kim, S. H.(2007). A study on the fast fashion(Part II): Focusing on clothing selection criteria and store selection criteria. The Research Journal of the Costume Culture, 15(5), 888-901.
  23. Kim, S. H., & Rhee, Y. S.(2001). A study onf the relationship between the fashion leadership and the characteristics of the shopping-related behavior. Journal of the Korean Society of Clothing and Textiles, 25(1), 162-172.
  24. Langer, A., Eisend, M., & Kuss, A.(2008). The impact of eco-labels on consumers: Less information, more confusion? Proceedings of European Conference of Association for Consumer Research, 8, 338-339.
  25. Lee, E. J.(2013). The effects of Internet fashion consumer's anticipated regret and selection difficulty on decision making delay and purchase switching intention. Journal of the Korean Society of Clothing and Textiles, 37(4), 526-539. https://doi.org/10.5850/JKSCT.2013.37.4.526
  26. Lim, S. M., Choi, J. Y., & Kim, M. S.(2008). A study on the strategies of the fashion industry toward fast fashion. The Research Journal of the Costume Culture, 16(3), 432-443.
  27. Loken, B., Ross, I., & Hinkle, R. L.(1986). Consumer "confusion" of origin and brand similarity perceptions. Journal of Public Policy & Marketing, 5(1), 195-211.
  28. Matzler, K., Stieger, D., & FUller, J.(2011). Consumer confusion in Internet-based mass customization: Testing a network of antecedents and consequences. Journal of Consumer Policy, 34(2), 231-247. https://doi.org/10.1007/s10603-011-9157-6
  29. Miaoulis, G., & D'amato, N.(1978). Consumer confusion & trademark infringement. Journal of Marketing, 42(2), 48-55. https://doi.org/10.2307/1249885
  30. Mick, D. G., Broniarczyk, S. M., & Haidt, J.(2004). Choose, choose, choose, choose, choose, choose, choose: Emerging and prospective research on the deleterious effects of living in consumer hyperchoice. Journal of Business Ethics, 52(2), 207-211. https://doi.org/10.1023/B:BUSI.0000035906.74034.d4
  31. Mitchell, V. W., & Papavassiliou, V.(1999). Marketing causes and implications of consumer confusion. Journal of Product & Brand Management, 8(4), 319-339. https://doi.org/10.1108/10610429910284300
  32. Mitchell, V. W., Walsh, G., & Yamin, M.(2005). Towards a conceptual model of consumer confusion. Advances in Consumer Research, 32(1), 143-150.
  33. Parbha, C., Connaway, L. S., Olszewski, L., & Jenkins, L. R.(2007). What is enough? Satisfaction information needs. Journal of Documentation, 63(1), 74-89. https://doi.org/10.1108/00220410710723894
  34. Park, H. J.(2013). The antecedents of purchasing fast fashion brands. The Research Journal of the Costume Culture, 21(6), 827-843. https://doi.org/10.7741/rjcc.2013.21.6.827
  35. Park, H. J.(2014). The influences of fashion consciousness, eco-fashion consumption decision, ongoing search behavior, shopping enjoyment on attitudes toward purchasing fast fashion brands. Journal of the Korea Fashion & Costume Design Association, 16(2), 111-126.
  36. Reamy, D. W., & Arrington, D. W.(2014). Fashionomics (J. Yu, S. Shin, H. Park, S. Im, & M. Kim, Tans). Seoul: Sigmapress. (Original work published 2013)
  37. Rhee, Y. J.(2009). Difference in extended products evaluation by consumer innovativeness and similarity of product category for apparel brand extension. Journal of the Korean Society of Clothing and Textiles, 33(10), 1622-1632. https://doi.org/10.5850/JKSCT.2009.33.10.1622
  38. Sachse, M., Drengner, J., & Jahn, S.(2010). Negative effects of event sponsoring and ambushing: The case of consumer confusion. Proceedings of North American Conference of Association for Consumer Research, 37, 546-547.
  39. Schweizer, M., Kotouc, A. J., & Wagner, T.(2006). Scale development for consumer confusion. Advances in Consumer Research, 33(1), 184-190.
  40. Settle, R. B., & Alreck, P. L.(1988). Hyperchoice shapes the marketplace. Marketing Communications, 13(5), 15-20.
  41. Sproles, G. B., & Kendall, E. L.(1986). A methodology for profiling consumers' decision-making styles. The Journal of Consumer Affairs, 20(2), 267-279. https://doi.org/10.1111/j.1745-6606.1986.tb00382.x
  42. Tauber, E. M.(1972). Why do people shop? Journal of Marketing, 36(4), 46-59.
  43. Thompson, D. V., Hamilton, R. W., & Petrova, P. K. (2009). When mental simulation hinders behavior: The effects of process-oriented thinking on decision difficulty and performance. Journal of Consumer Research, 36(4), 562-574. https://doi.org/10.1086/599325
  44. Turnbull, P. W., Leek, S., & Ying, G.(2000). Customer confusion: The mobile phone market. Journal of Marketing Management, 16(1-3), 143-163. https://doi.org/10.1362/026725700785100523
  45. Walsh, G., Mitchell, V. W., Kilian, T., & Miller, L. (2010). Measuring consumer vulnerability to perceived product-similarity problems and its consequences. Journal of Marketing Management, 26(1/2), 146-162. https://doi.org/10.1080/02672570903441439
  46. Walsh, G., Hennig-Thurau, T., & Mitchell, V. W.(2007). Consumer confusion proneness: Scale development, validation, and application. Journal of Marketing Management, 23(7/8), 697-721. https://doi.org/10.1362/026725707X230009
  47. Wang, Q., & Shukla, P.(2013). Linking sources of consumer confusion to decision satisfaction: The role of choice goals. Psychology and Marketing, 30(4), 295-304. https://doi.org/10.1002/mar.20606
  48. Warlop, L., Ratneshwar, S., & Van Osselaer, Stijn M. J. (2005). Distinctive brand cues and memory for product consumption experiences. International Journal of Research in Marketing, 22(1), 27-44. https://doi.org/10.1016/j.ijresmar.2004.02.001
  49. Watchravesringkan, K., & Yurchisin, J.(2007). A structural analysis of value orientations, price perception and ongoing search behaviour: Across-cultural study of American and Korean consumers. International Journal of Consumer Studies, 31(3), 272-282. https://doi.org/10.1111/j.1470-6431.2006.00548.x

Cited by

  1. The influence of consumption values on fast fashion brand purchases vol.23, pp.3, 2015, https://doi.org/10.7741/rjcc.2015.23.3.468
  2. Repurchase intention toward fast fashion brands vol.23, pp.6, 2015, https://doi.org/10.7741/rjcc.2015.23.6.940
  3. Antecedents and Consequences of Brand Love for Fast Fashions vol.39, pp.5, 2015, https://doi.org/10.5850/JKSCT.2015.39.5.728
  4. 패스트 패션 브랜드 재구매의도의 선행변수 - 브랜드 진정성, 브랜드 동일시, 브랜드 사랑 - vol.28, pp.2, 2014, https://doi.org/10.29049/rjcc.2020.28.2.147