한국산학기술학회논문지 (Journal of the Korea Academia-Industrial cooperation Society)

  • 제15권9호
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  • Pages.5610-5620
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  • 2014
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  • 1975-4701(pISSN)
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  • 2288-4688(eISSN)
한국산학기술학회 (The Korea Academia-Industrial cooperation Society)
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일부 공무원들의 사회심리적 요인과 직무스트레스와의 관련성

Relationship Between the Psychosocial Factors and Job Stress Among Clerical Public Officers

  • 박호진 (충남대학교 대학원 보건학과) ;
  • 박승경 (대전보건대학교 피부미용과) ;
  • 조영채 (충남대학교 의학전문대학원 예방의학교실 및 의학연구소)
  • Park, Ho-Jin (Department of Public Health, Graduate School of Chungnam National University) ;
  • Park, Sung-Kyeong (Department of Beauty Art & Skin Care, Daejeon Health Science College) ;
  • Cho, Young-Chae (Department of Preventive Medicine and Public Health, Chungnam National University School of Medicine and Research Institute for Medical Sciences)
  • 투고 : 2014.04.17
  • 심사 : 2014.09.11
  • 발행 : 2014.09.30
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초록

본 연구는 일부 사무직 행정공무원들의 직무스트레스 수준을 파악하고 사회심리적 요인(A형 행동유형, 통제신념, 자기존중감)과 직무스트레스와의 관련성을 규명하고자 시도하였다. 연구대상은 C도청에 근무하고 있는 공무원 634명(남자 505명, 여자 129명)이었으며, 자료 수집은 2013년 2월 18일부터 3월 10일까지의 기간 동안에 구조화된 무기명 자기기입식 설문지를 이용한 설문조사에 의하였다. 연구결과, 조사대상자의 직무스트레스 수준은 성별, 연령, 학력, 결혼상태, 직급, 근무경력, 공무원생활에 대한 만족도, 흡연상태, 음주상태, 수면시간, A형행동유형, 통제신념 및 자기존중감에 따라서 유의한 차이를 보였다. 사회심리적 요인과 직무스트레스 수준과의 상관관계를 보면, 업무요구도는 내적 통제신념과 유의한 음의 상관관계를 보였으며, 업무의 자율성은 A형행동유형, 내적 통제신념 및 자기존중감과 유의한 음의 상관관계를 보였다. 상사의 지지도는 외적 통제신념과 유의한 음의 상관관계를 보였다. 위계적다중회귀분석 결과 직무스트레스 수준에 영향을 미치는 요인으로는 연령, 주관적인 건강상태, 직위, 잔업시간, 질병으로 인한 결근, 업무에 대한 만족도, 수면시간, 여가시간, 외래진료경험유무, A형행동유형, 통제신념 및 자기존중감이 선정되었으며 이들의 설명력은 32.1%이었다. 위의 모델에서 보면 A형행동유형, 통제신념 및 자기존중감 등의 사회심리적 요인이 추가됨으로 해서 15.0%의 설명력을 증가시켜 직무스트레스에 사회심리적 요인이 큰 영향을 미치고 있음을 알 수 있었다.

This study was conducted to determine the levels of job stress, as well as its association with psychosocial factors (type A behavior pattern, locus of control, and self-esteem). Self-administered questionnaires were given to 634 clerical public officers in the C Provincial Office between February 18 and Mar. 10, 2013. As a result, the job stress levels of the subjects was significantly different according to age, sex, educational level, marital status, job position, job career, satisfaction in job life, smoking, alcohol drinking, sleeping time, type A behavior pattern, locus of control, and self-esteem. Regarding the correlation of job stress and psychosocial factors, the level of job demand was negatively correlated with the internal locus of control. The decision latitude was negatively correlated with the type A behavior pattern, internal locus of control and self-esteem. Supervisor support was negatively correlated with the external locus of control. In hierarchial multiple regression analysis, the affecting factors to the job stress selected variables, such as age, subjective health status, job position, overtime work, experience of sick absence, satisfaction in work, sleeping time, leisure time, visiting out-patient department, type A behavior pattern, locus of control, and self-esteem, and the explanatory powers of these factors was 32.1%. In particular, the factors related to the psychosocial factors (type A behavior pattern, locus of control, self-esteem) were strongly related to the job stress, increasing the explanation of factors up to 15.0%.

키워드

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