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Job Stress, Burnout, Nursing Organizational Culture and Turnover Intention among Nurses

간호사의 직무스트레스, 소진, 간호조직문화 및 이직의도

  • Received : 2014.07.25
  • Accepted : 2014.08.07
  • Published : 2014.08.31

Abstract

The aim of this study was to identify how job stress, burnout and nursing organizational culture affect the turnover intention of nurses. The participants were 198 nurses from two general hospitals. The data was analyzed using descriptive statistics, Pearson correlation analysis, and stepwise multiple regression using the SPSS/PC 18.0 program. The turnover intention had a positive correlation with job stress (r=.59, p<.001), burnout (r=.64, p<.001), and a negative correlation with the nursing organizational culture (r= -34, p<.001). The predictors of the turnover intention were job demand, insufficient job control, interpersonal conflict, emotional exhaustion, and depersonalization. The results of the study can be used to develop a program for reducing nurses' turnover intention.

본 연구는 의료기관에 종사하는 간호사의 직무스트레스, 소진 및 간호조직문화가 이직의도에 미치는 영향을 파악하기 위하여 시도되었다. 연구대상은 2개의 종합병원에서 근무하는 간호사 198명이며, 자료분석은 SPSS/PC 18.0을 이용하여 기술통계, Pearson's correlation, 단계적 다중회귀분석으로 분석하였다. 이직의도는 직무스트레스(r=.59, p<.001) 및 소진(r=.64, p<.001)과 정적 상관관계가 있었으며, 간호조직문화(r= -34, p<.001)와 부적 상관관계가 있었다. 이직의도에 영향을 미치는 요인으로는 직무스트레스의 하부영역 중 직무요구, 직무자율성 결여, 대인관계 갈등과 소진의 하부영역 중 정서적 탈진, 비인격화로 조사되었다. 본 연구의 결과는 간호사들의 의직의도를 감소시키기 위한 프로그램 개발에 근거자료로 활용될 수 있을 것이다.

Keywords

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