Quality Control Methods using Gamification

게임화를 이용한 품질관리 개선방안

As importance of quality control in corporate environments is increasing, new methods for quality control have been suggested by various researchers. Based on gamification theory, this study suggests a new method for quality control. Firstly, this paper defines three problems of quality control that can be easily faced with in corporate environments. Secondly, three gamification methods aiming quality improvement are suggested. Finally, a survey is provided to prove the effect of the suggested gamification methods. Comparing the suggested gamification methods with the existing quality control methods, this study found that the suggested gamification methods could improve the level of quality control.