Journal of the Korean Data and Information Science Society

한국데이터정보과학회 (The Korean Data and Information Science Society)
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공급사슬성과와 정보기술역량 간의 관계에 관한 탐색적 분석

Exploratory study on the relationship between supply chain performance and ICT capabilities

  • 오수정 (서울대학교 경영학과) ;
  • 오광식 (대구가톨릭대학교 수학교육과)
  • Oh, Soojung (Department of Business Administration, Seoul National University) ;
  • Oh, Kwangsik (Department of Mathematics Education, Catholic University of Daegu)
  • 투고 : 2014.06.11
  • 심사 : 2014.07.03
  • 발행 : 2014.07.31
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초록

최근 많은 기업들이 공급사슬에 정보통신기술 (information and communication technology; ICT)을 도입하고 있다. 그러나 기존의 연구들은 정보통신기술이 공급사슬에 미치는 영향과 관련하여 명확한 결론을 제시하지는 못하고 있다. 이에 본 연구는 기업에서 정보통신기술을 활용하는 역량의 관점을 제시하고 이를 네 가지 집단으로 분류하여 공급사슬성과에 미치는 영향을 살펴보고자 한다. ICT 역량을 구체적으로 협력과 변화 역량으로 구분하여 이를 토대로 집단을 네 가지 유형으로 분류하고, 공급사슬성과의 각 요인에 대하여 집단 간에 차이가 있는지 ANOVA분석과 사후검정을 실시하였다. 분석결과 정보통신기술의 역량이 모두 높은 집단이 공급사슬성과 중 특히 통합과 유연성 성과에서 가장 높은 수준인 것으로 나타났다. 통합과 유연성 변수의 세부문항에 대하여 집단 간 차이를 분석함으로써 기업 실무자에게 보다 정확하고 세세한 정보를 제공하고자 하였다.

Recently, many firms have introduced information and communication technology (ICT) into supply chain. However, existing studies have not yet insisted definite conclusion with respect to ICT impact on supply chain. Thus, this study subdivides supply chain performance which previous researchers have studied comprehensively while suggesting perspective of the use of firm's ICT capabilities. We classify ICT capabilities into four types of group and then analyze the difference between groups regarding each factor of supply chain performance by ANOVA analysis and Tukey method. As a result of analysis, the group in which all ICT capabilities are high shows the highest level of integration and flexibility performance among supply chain performances. On the other hand, the group in which all ICT capabilities are low presents the lowest level of integration and flexibility performance. We also provide more precise and specific information with practitioners by analyzing the difference between groups with regard to detailed measurements on integration and flexibility variables.

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