The Journal of the Korea Contents Association (한국콘텐츠학회논문지)

The Korea Contents Association (한국콘텐츠학회)
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Effect of Organizational Justice on Organizational Effectiveness and the Mediating Role of Supervisor Trust -With a focus on the MICE industry employees-

조직공정성이 조직유효성에 미치는 영향과 상사신뢰의 매개역할 -MICE산업 종사자들을 중심으로-

  • Received : 2014.04.16
  • Accepted : 2014.05.15
  • Published : 2014.07.28
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Abstract

The purpose of this study was to investigate the effects of distributive and procedural justice on organizational effectiveness and the mediating role of supervisor trust among the MICE industry employees. For the study, data were collected from 303 MICE industry employees in metropolitan area by self-administered questionnaires. Collected data were analyzed using structural equation modeling technique. The results of this study showed that organizational justice had effects on organizational effectiveness measured in terms of job satisfaction, organizational commitment and organizational citizenship behaviour of MICE industrial employees and that supervisor trust mediated the relationship between organizational justice and organizational effectiveness. Based on the results of this study, the theoretical implications of the findings were discussed and directions for future research were advanced.

본 연구는 MICE산업종사자들을 대상으로 분배 및 절차공정성이 MICE산업의 조직유효성에 미치는 영향과 상사신뢰의 매개역할을 탐구하는데 그 목적이 있었다. 본 연구를 위한 자료는 수도권 소재 30개 MICE업체 종사자 303명으로부터 수집되었다. 자료수집도구로는 자기기입식 질문지를 사용하였으며, 주된 자료 분석방법으로는 구조방정식모형분석기법을 사용하였다. 연구결과 분배 및 절차공정성은 조직유효성의 세 지표인 직무만족, 조직몰입 및 조직시민행위에 대해 정의 영향을 미치는 것으로 나타났으며, 상사신뢰는 조직공정성과 조직유효성 간의 관계를 매개하는 것으로 나타났다. 이러한 연구결과가 갖는 이론적 실천적 함의를 논의하였으며, 향후 연구방향을 제시하였다.

Keywords

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