Journal of Korean Society of Industrial and Systems Engineering (산업경영시스템학회지)

Society of Korea Industrial and System Engineering (한국산업경영시스템학회)
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Telecommunication Company A's Selection System Case Based on the Core Competencies

핵심역량에 기초한 A 통신사의 선발시스템 사례연구

  • Koo, Jeong Ho (Department of Business Administration, Kumoh National Institute of Technology) ;
  • Lee, Kwang Hee (Department of Business Administration, Kumoh National Institute of Technology) ;
  • Lee, Byeong Jin (Department of Business Administration, Kumoh National Institute of Technology)
  • 구정호 (금오공과대학교 경영학과) ;
  • 이광희 (금오공과대학교 경영학과) ;
  • 이병진 (금오공과대학교 경영학과)
  • Received : 2013.10.03
  • Accepted : 2014.01.22
  • Published : 2014.03.31
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Abstract

It is very important to select the best employees who are suitable for their jobs and duties as considering the efficiency and productivity of the firms' performance. As a result, many kinds of selection methodologies and systems have been developed. Among them is the selection system based on the core competencies which is known as the superior selection systems that can increase the predictive validity who is the right people, compared to the traditional selection system based on the job analysis. Hence, the former has been focused in the complex business situation in recent years. In this case study, we examine the selection system case based on the core competencies of OSS team in Company A, which is one of the largest telecommunication firms and we suggest the implications. According to the results of this case study, defining the core competencies of the job and selecting the right people who had the related competencies not only decreased the turnover rate of OSS team in Company A, but also increased the employees' loyalty and satisfaction for the organizations. This study will be a benchmark to other departments that don't use competency selection system of Company A as well as the firms that want to adapt the selection system based on the core competencies. Also, this case study has a contribution that shows us an alternative model how can the firms identify and select the best right employees.

Keywords

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