한국산업정보학회논문지 (Journal of Korea Society of Industrial Information Systems)

한국산업정보학회 (Korea Society of Industrial Information Systems)
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성공요인 분석을 통한 한국 공기업 ERP 시스템 교육 훈련 방안

Korean Public Organization ERP Education Training Strategies Using Success Factor Analysis

  • 김영렬 (충북대학교 경영정보학과) ;
  • 최연호 (충북대학교비즈니스데이터융합학과)
  • 투고 : 2013.12.27
  • 심사 : 2014.02.19
  • 발행 : 2014.02.28
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초록

본 연구는 효과적인 ERP교육방법을 모색하기 위하여 특히, 한국 공기업과 사기업의 ERP 교육현황 차이를 분석하였다. 공기업과 사기업의 ERP시스템을 성공적으로 구축하기 위한 ERP교육 성공요인을 비교해보았다. 일반적으로 ERP구축 성공요인에 대한 연구는 많이 있었지만, 효과적인 ERP교육방법과 관련된 연구는 찾기가 어려웠다. 여러 연구에서 ERP구축 성공요인으로 최고경영자의 관심과 ERP교육/훈련이 중요한 요인으로 나타난다. 이는 ERP구축을 성공적으로 마무리하기 위해서 ERP교육이 지속적이고 장기적인 계획으로 우선적으로 이루어져야 함을 의미한다. 효과적인 ERP교육방법과 공기업과 사기업의 교육현황을 파악하기 위해, 2장 문헌연구에서 조사한 자료를 토대로 설문을 작성하여 공기업, 사기업, ERP컨설턴트 현업에게 배포하고 의견을 수렴하는 전문가 합의법인 델파이 기법을 활용하여 설문 조사를 수행하였다. 설문 결과는 SPSS를 사용하여 통계 분석을 하였고, 수렴도와 합의도를 산출하여, 공기업과 사기업에서 보다 적합한 ERP교육 전략 및 관리지침을 도출하였다.

This study presents another effective way of ERP training and education for the successful deployment of ERP in public and private sectors. In general, there have been many researches on ERP implementation success factors. However, training methods and research related to effective ERP education/training are difficult to find. Several studies on the ERP implementation success factors state that the Chief Executive Office Interest in the project, education and training are one of the most important factors. In order to successfully implement an ERP, ERP education and training must preferentially be continuous and done by long-term plan. In Chapter 2, we examined the previous researches to determine the status of effective education and training in private and public sectors. Feedbacks from public enterprises, private enterprises, ERP consultants and production professionals from the survey are analysed using the Delphi method. Using the SPSS statistical analysis, survey results derived another effective private and public enterprise ERP education/training strategies and management guidelines.

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참고문헌

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