한국시뮬레이션학회논문지 (Journal of the Korea Society for Simulation)

한국시뮬레이션학회 (The Korea Society for Simulation)
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데이터마이닝을 활용한 이직의도와 조직몰입의 결정요인에 대한 연구

A Study of The Determinants of Turnover Intention and Organizational Commitment by Data Mining

  • 최영준 (한양대학교 일반대학원 전략경영학과) ;
  • 심원술 (한양대학교 일반대학원 전략경영학과) ;
  • 백승현 (한양대학교 일반대학원 전략경영학과)
  • 투고 : 2014.02.06
  • 심사 : 2014.03.20
  • 발행 : 2014.03.31
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초록

본 논문에서는 조직관련 변수들의 연구를 위해 이직의도와 조직몰입을 목표(종속)변수로서 데이터마이닝 시뮬레이션을 실시하여 접근 방법을 찾고 분석결과 도출을 목적으로 하였다. 데이터마이닝 분석방법 중 CART 앙상블 기법을 활용하였다. 자료는 한국직업능력개발원의 인적자본기업패널조사 1차~3차(2005~2009)데이터를 사용하였다. 조직몰입 변수는 다항목 측정 사항에 대해 신뢰성, 단일차원성 검토를 실행 후 합산척도 변수를 생성하여 분석하였다. 본 연구 결과는 다음과 같다. 첫째, 이직의도에 대한 주요 결정요인은 신뢰, 커뮤니케이션, 인재 중시 풍조 아이템으로 나타났다. 둘째, 조직몰입에 대한 주요 결정요인은 신뢰, 근속기간, 혁신, 커뮤니케이션 아이템으로 나타났다. 데이터마이닝 방법의 CART 앙상블 방법으로 Bagging과 Arcing 알고리즘을 적용한 결과 Arc-x4 방법이 매우 높은 결정계수를 나타낸 시나리오를 추출했다. 본 연구에서는 데이터마이닝 방법 중 하나인 CART 앙상블 시뮬레이션을 통해 최대치의 결정계수, 최소치의 오류를 산출한 시나리오 모델을 도출하고 실무적 시사점을 제시하였으며 한계점 및 향후 연구에 대해 논의되었다.

In this article, data mining simulation is applied to find a proper approach and results of analysis for study of variables related to organization. Also, turnover intention and organizational commitment are used as target (dependent) variables in this simulation. Classification and regression tree (CART) with ensemble methods are used in this study for simulation. Human capital corporate panel data of Korea Research Institute for Vocation Education & Training (KRIVET) is used. The panel data is collected in 2005, 2007, and 2009. Organizational commitment variables are analyzed with combined measure variables which are created after investigation of reliability and single dimensionality for multiple-item measurement details. The results of this study are as follows. First, major determinants of turnover intention are trust, communication, and talent management-oriented trend. Second, the main determining factors for organizational commitment are trust, the number of years worked, innovation, communication. CART with ensemble methods has two ensemble CART methods which are CART with Bagging and CART with Arcing. Comparing two methods, CART with Arcing (Arc-x4) extracted scenarios with very high coefficients of determination. In this study, a scenario with maximum coefficient of determinant and minimum error is obtained and practical implications are presented. Using one of data mining methods, CART with ensemble method. Also, the limitation and future research are discussed.

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참고문헌

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