Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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Study of the Health Recognition and Health Behavior Practice of Flight Attendants

승무원의 건강인식과 건강행위실천에 관한 연구

  • 이정현 (호원대학교 항공서비스학과) ;
  • 김설희 (건양대학교 치위생학과)
  • Received : 2014.07.16
  • Accepted : 2014.12.11
  • Published : 2014.12.31
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Abstract

This study examined the impact on work life on health recognition and health behavior practices. The data was collected from 314 flight attendants from June to July 2014 in A airline. Questionnaires were used to measure the levels of health recognition, health behavior practice, Stress index, external image, and the impact on the work life. The data was analyzed using descriptive statistics, T-test, ANOVA, Pearson's correlation, structural equating model using the SPSS AMOS 18.0 program. The research showed that health care influences the external image and work life, and the health behavior practice influences the stress management. A survey of the various influencing factors of work life will be needed in terms of human resource management to provide quality service to customers, and health care programs for flight attendants in workplace will be needed.

본 연구의 목적은 근로자들의 건강인식과 건강행위실천이 직장생활에 미치는 영향을 조사하는 것이다. 2014년 6-7월 기간 중 A항공사에 근무하는 객실승무원 314명을 대상으로 건강인식, 건강행위실천, 스트레스, 외적이미지, 직장생활 영향 인식에 관한 조사를 하였다. 수집된 자료는 SPSS AMOS 18.0 을 이용하여 구조방정식 모형, 빈도와 백분율, T-test, ANOVA로 분석하였다. 연구결과 건강관리는 외적이미지와 직장생활에 영향을 주고, 건강행위실천은 스트레스 관리에 영향을 준다. 본 연구결과를 통하여 향후 고객에게 질적 서비스를 제공하는 승무원의 인적자원 관리측면에서 건강관리 프로그램이 필요한 것을 알 수 있었다.

Keywords

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