Journal of the Society of Disaster Information (한국재난정보학회 논문집)

The Korean Society of Disaster Information (한국재난정보학회)
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Impact of Social Support on Job Satisfaction and Burnout in Fire Officers

소방공무원의 사회적 지원이 직무만족도와 소진에 미치는 영향

  • Choi, Miyuong (Department of Emergency Medical Technology, Kangwon National University) ;
  • Moon, Taeyoung (Department of Emergency Medical Technology, Kangwon National University) ;
  • Lee, Hyeonji (Department of Emergency Medical Technology, Kangwon National University)
  • Received : 2014.11.10
  • Accepted : 2014.12.19
  • Published : 2014.12.31
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Abstract

The purpose of this study was to examine the influence of social support provided for fire officers on their job satisfaction and burnout. The subjects in this study were 251 male and female fire officers in the 119 fire centers located in Gangwon, Gyeonggi Province and Seoul. A survey was conducted from April 15 to May 12, 2013. As for data analysis, frequency analysis, correlation analysis and multiple regression analysis were made, and the level of statistical significance was all set at p<.05. The findings of the study were as follows: The social support provided for the fire officers had a significant correlation with their job satisfaction and burnout. The factors that affected their job satisfaction were social support from supervisors(${\beta}=-.469$) and social support from colleagues(${\beta}=.934$), which were the subfactors of social support. The factors that exercised an influence on burnout were social support from supervisors(${\beta}=-2.081$) and social support from colleagues(${\beta}=3.117$) as well, which were the subfactors of social support. The overall explain ability percentage of the two variables respectively stood at 31.1 and 21.1 percent. Given the findings of the study, it's required to grasp influential factors for the job satisfaction and burnout of fire officers in more detail, and the development of programs geared toward boosting their job satisfaction is necessary.

본 연구의 목적은 소방공무원의 사회적 지원이 직무만족도과 소진에 미치는 영향을 규명하고자 한다. 연구대상은 강원, 경기, 서울에 소재하는 소방안전센터에 근무하고 있는 소방공무원 남녀 251명을 대상으로 2013년 4월 15일부터 5월 12일까지 실시하였다. 연구방법은 빈도분석, 상관관계 및 다중회귀분석을 실시하였고, 통계분석은 모두 유의수준 p<.05로 검증하였다. 결과는 다음과 같다. 소방공무원들의 사회적 지원과 직무만족도 및 소진 간에 각각 유의한 상관관계가 있었다. 대상자의 직무만족도에 영향을 미치는 요인은 사회적 지원의 하위요인인 상사의 사회적 지원(${\beta}=-.469$)과 동료의 사회적 지원(${\beta}=.934$)로 나타났으며, 소진에 영향을 미치는 요인은 사회적 지원의 하위요인인 상사의 사회적 지원(${\beta}=-2.081$)과 동료의 사회적 지원(${\beta}=3.117$)로 나타났다. 총 설명력은 각각 31.1%와 21.1%였다. 본 연구를 통하여 소방공무원의 직무만족도와 소진에 영향을 미치는 다양한 요인들을 파악하고 직무만족도를 높일 수 있는 프로그램의 개발이 필요하다.

Keywords

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