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파트너 관계특성과 조직간 정보시스템 가시성이 공급망 성과에 미치는 영향

Effects of Inter-Organizational Partner's Relationship Characteristics and IOS Visibility on Supply Chain Performance

  • 김문선 (중소기업기술정보진흥원 통계분석팀)
  • Kim, Moon-Sun (TIPA(Korea Technology and Information Promotion Agency), Statistical Analysis Team)
  • 투고 : 2013.01.15
  • 심사 : 2013.02.20
  • 발행 : 2013.02.28

초록

본 논문은 최근 관심과 연구가 증가하고 있는 공급망 가시성을 더 잘 이해하기 위해 IOS 가시성과 공급망 성과에 대해, 그리고 IOS 가시성의 영향력에 대한 새로운 개념을 제안하였다. 그리고 이를 위해 기업간 협력에서 IOS의 핵심적 역할에 대해 고찰하였으며, 기업간 IOS 가시성의 선행요인과 결과요인을 살펴보았다. IOS 가시성의 결정인자를 자원종속이론(RDT)과 관계적 관점(RV)으로 구분하여 두 이론의 설명력 차이를 경험적으로 검증하였고, 공급망 협력을 구매자-공급자 관점 모두를 수용하여 종합적인 분석방법을 시도하였다. 또한 IOS 가시성을 측정하기 위한 도구를 개발하였고 그것을 실증적으로 확인하였다. 연구결과, IOS 가시성이 공급망 성과에 매우 중요한 결정요인이고, 공급망 참여자간 관계특성요인이 IOS 가시성의 유의미한 결정인자이며, 공급망 협력관계에서는 자원종속이론보다 관계적 관점이 설명력과 타당성이 더 우세함이 확인되었다.

This paper proposes a new concept of inter-organizational systems (IOS) visibility, considering the key role of IOS in IT-enabled supply chain (SC) cooperation. Further, antecedents and consequences IOS visibility have been studied. Antecedents of IOS visibility are identified from the two conflicting theories of inter-organizational relationships, i.e., RDT(resource dependence theory) and RV(relational view). Investigating SC cooperation from the perspectives of both partners (buyers and suppliers) is important, especially when channel partners depend on each other and when asymmetries in IOS visibility can exist. Hence, this study attempts to accommodate both partners' perspectives in IOS visibility and to look into the consequences of IOS visibility from each participant's perspective.

키워드

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