Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
권호 표지
DOI QR코드

DOI QR Code

Effect of Learning Organization on Organizational Commitment and Turnover Intention in Social Welfare Organization: Focused on Senge Model

사회복지기관의 학습조직이 조직몰입 및 이직의사에 미치는 효과 : Senge모형을 중심으로

  • Kang, Jong-Soo (Department of Social Welfare, Kangwon National University)
  • 강종수 (강원대학교 사회복지학과)
  • Received : 2012.10.22
  • Accepted : 2013.02.06
  • Published : 2013.02.28
Download PDF
⟨ Previous Next ⟩

Abstract

The main objective of this study was to investigate the effect of learning organization on social worker's organizational commitment and turnover intention in the social welfare organization. For the research, learning organization was consisted of shared vision, personal mastery, team learning and system thinking on the P. Senge's learning organization model. The results of this study were summarized as follows: Mean analyses showed that social workers perceived the level of learning organization had a higher than medium. By using a hierarchical multiple regression, shared vision, personal mastery and team learning had a positive effect on the social workers' organizational commitment. Shared vision and team learning had a negative effect on the social workers' turnover intention. This study finally discusses theoretical implications for future study and practical implications for learning organization strategies on the results.

본 연구는 사회복지기관의 학습조직 특성을 파악하고 학습조직이 조직몰입 및 이직의사에 미치는 영향을 분석하는데 그 목적을 두고 있다. 이를 위해 학습조직의 개념과 구성요소를 비교적 가장 명확히 제시하고 있는 Senge(1990)의 학습조직모형을 적용하여 학습조직을 공유된 비전, 개인적 숙련, 팀 학습 및 시스템 사고로 구성하였고, 민간분야 사회복지사 342명의 구조화된 설문조사를 실시하고 자료를 분석하였다. 연구결과 조사대상자들의 학습조직 수준은 평균값 이상의 결과를 보여주고 있으며, 상관분석 결과 학습조직은 조직몰입과는 정(+)의, 이직의사와는 부(-)의 관계를 갖는 것으로 나타났다. 학습조직이 조직몰입에 미치는 영향에 관한 회귀분석 결과 공유된 비전, 개인적 숙련 및 팀 학습은 조직몰입에 긍정적인 영향을 미치고, 공유된 비전과 팀 학습은 또한 이직의사에 부(-)적 영향을 미치는 것으로 나타났다. 이러한 결과를 바탕으로 학습조직 구축을 위한 정책적 및 실천적 함의를 논의하였다.

Keywords

References

  1. J. S. Kang, Social Welfare Administration, Seoul: Hakjisa, 2011.
  2. K. M. Nam and Y. J. Jo, "Situational Characteristics and Performance of Social Welfare Organization; Focused on the Scouts Organization", Journal of Korean Social Welfare Administration, 7, pp. 143-182, 2002.
  3. B. D. Shraw et al, "Threat-Rigidity Effects in Organizational Behavior", European Journal of Political Research, 3, pp. 147-171, 1981.
  4. A. K. Yeung, O. U. David, W. N. Stephen, and V. G. Mary, Organizational Learning Capability, New York: Oxford University Press, 1999.
  5. P. M. Senge, The Fifth Disciple: The Art and Practice of the Learning Organization, New York: Doubleday, 1990
  6. P. M. Senge, "The Leader's New Work: Building Learning Organization", Sloon Management Review, 32(1), pp. 7-23, 1990
  7. K. E. Watkins, The Learning Organization: An Intergrative Vision for HRD", Human Resource Development Quarterly, 5(4), pp. 353-360, 1994. DOI: http://dx.doi.org/10.1002/hrdq.3920050406
  8. B. J. Cohen and M. J. Austin, "Organizational learning and change in the Public child welfare agency, Administration in Social Work, 18(1), pp. 1-19, 1994. DOI: http://dx.doi.org/10.1300/J147v18n01_01
  9. D. Cherin and W. Meezan, "Evaluation as a means of Organizational Learning", Administration in Social Work, 22(1), pp. 1-21, 1998. DOI: http://dx.doi.org/10.1300/J147v22n02_01
  10. K. P. David, "A Case study of a network ad a Learning Organization", Administration in Social Work, 22(2), pp. 57-73, 1998. DOI: http://dx.doi.org/10.1300/J147v22n02_04
  11. B. Liz, "Creating Continous Conversation: Social Workers and Learning Organization", Social Work Education, 28(7), pp. 722-736, 2009. DOI: http://dx.doi.org/10.1080/02615470802570828
  12. S. N. Kwon, "The Effect Factors of Organizational Learning on Social Welfare Organization: Focusing on the Organizational Culture, Organizational Structure, Transformational Leadership, Service Technology Environment", Journal of Korean Social Welfare Administration, 14(1), pp. 87-112, 2012.
  13. Y. M. Kim and M. J. Park, "An Exploratory on Promotion of Learning Organizational Culture in Social Welfare Agencies", Journal of Korean Regional Studies, 16(4), PP. 31-53, 2008.
  14. J. Y. Kim, "A Study on the School Social Worker's Learning Organization Supervision Experiences: centered on appliciation of Senge's Learning Organization Factors", Journal of Korean Social Welfare Administration, 9(1), pp. 83-117, 2007.
  15. M. J. Austin and K. M. Hopkins, Supervision as Collaboration in the Human Services, CA: Sage.
  16. D. A. Garvin, "Building a Learning Organization", Harvard Business Review, July-August, pp. 78-91, 1993.
  17. K. E. Watkins and V. J. Marsick, Dimensions of the Learning Organization, Warwick, RI: Partners for the Learning Organization.
  18. K. E. Watkins and V. J. Marsick, "The Construct of the Learning Organization: Dimensions, Measurement, and Validation", Human Resource Development Quarterly, 15(1), pp. 31-55, 2004. DOI: http://dx.doi.org/10.1002/hrdq.1086
  19. N. J. Allen and J. P. Meyer, "The Measurement of Antecedents of Affective, Continuance and Normative Commitment to the Organization", Journal of Occupational Psychology, 63, pp. 1-18. 1990. DOI: http://dx.doi.org/10.1111/j.2044-8325.1990.tb00506.x
  20. H. S. Becker, "Note on the Concept of Commitment", American Journal of Sociology, 66, pp. 32-40, 1980. DOI: http://dx.doi.org/10.1086/222820
  21. J. H. Han, "A Study on the Factors influencing of Learning Organization and Organizational Effectiveness", Journal of Korea Contents, 6(7), pp. 42-49, 2006.
  22. K. M. Dirani, "A Model Linking the Learning Organization and Performance Jon Satisfaction", Paper presented at the Academy of Human Resource Development International Conference, feb 22-26, pp. 556-562, 2006.
  23. K. M. Dirani, "Measuring the Learning Organization Culture, Organizational Commitment and Job Satisfaction in the Lebanese Banking Sector", Human Resources Development International, 12(2), pp. 189-208, 2009. DOI: http://dx.doi.org/10.1080/13678860902764118
  24. P. C. Dobson and M. Tosh, "Creating a Learning Organization: Training and Development in British Steel's Universal Beam Mill", Total Quality Management, 9(4), pp. 66-70, 1999. DOI: http://dx.doi.org/10.1080/0954412988587
  25. S. H. Jeong, T. H. Lee, I. S. Kim, and M. J. Kim, "The Effect of nurse's use of the principles and Learning Organization on the Organizational Effectiveness", Journal of Advanced Nursing, 58(1), pp. 53-62, 2006. DOI: http://dx.doi.org/10.1111/j.1365-2648.2006.04206.x
  26. M. T. Marguardt, Building the Learning Organization, New York: MaGraw-Hill.
  27. G. A. Park and J. S. Jeong, "Developing a Assessment Tool for the Construction Level of the Learning Organization", Journal of Educational Technology, 25(4), pp. 241-262, 2009.