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국내 뿌리산업에서 품질경영활동이 경영성과에 미친 영향

The Effect of Quality Management on Business Performances in Fundamental Manufacturing Industry

  • 구일섭 (남서울대학교 산업경영공학과) ;
  • 김태성 (남서울대학교 산업경영공학과)
  • Koo, Il Seob (Department of Industrial & Management Engineering, Namseoul University) ;
  • Kim, Tae Sung (Department of Industrial & Management Engineering, Namseoul University)
  • 투고 : 2013.10.04
  • 심사 : 2013.12.09
  • 발행 : 2013.12.31

초록

Recently, fundamental manufacturing industry such as casting foundry, plasticity, welding etc. is rise to concerned. This study is the analysis of using structural equation method in order to verify the significant activation factor of quality management activities and the effect on business performance in fundamental manufacturing industry. To perform this research, we surveyed CEOs, managers, workers working for manufacturing business. We analysed valid 357 questionnaires that we could use for this research using SPSS 15.0 and AMOS 18.0. The results through this research is following. First, we verified the relationship between organizational supports and employee's participation to quality management activity, we could get the result that positive influence on to interrelation. Second, we analysed that organizational supports had a meaningful effect on not process performance but business performance. Third, we found that employee's participation to quality management activity had a significant to business performance, and process performance had a meaningful effect to business performance.

키워드

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