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A Study on the Single PPM Quality Innovation's Performance in ISO 9001 Certification Enterprises

국내 ISO 인증 중소기업의 싱글PPM 품질혁신 성과에 관한 연구

  • Koo, Il-Seob (Department of Industrial & Management Engineering, Namseoul University) ;
  • Kim, Tae-Sung (Department of Industrial & Management Engineering, Namseoul University)
  • 구일섭 (남서울대학교 산업경영공학과) ;
  • 김태성 (남서울대학교 산업경영공학과)
  • Received : 2012.03.19
  • Accepted : 2012.06.11
  • Published : 2012.06.30

Abstract

Single PPM Quality Innovation Program is to pursuit of defects below 10ppm in outgoing quality for strengthen the small and medium enterprise's competitiveness. This study aims to find that whether quality innovation promotion is significant or not in the ISO 9001 certification enterprises. To perform this research, we surveyed CEOs, managers and workers working for manufacturing business, we distributed 250 sheets totally and withdrew 171 sheets. We analyzed 135 sheets that we could use for this research using SPSS 15.0 and AMOS 18.0 program.

Keywords

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