Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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Building a framework of successful knowledge management for value creation

가치창출을 위한 성공적 지식경영프레임웍의 구축

  • Received : 2012.03.19
  • Accepted : 2012.06.07
  • Published : 2012.06.30
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Abstract

In the 21st century, knowledge is an important asset to improve productivity in the business world. In today's rapidly changing business environment, companies have rigorously brought in knowledge management system in order to secure the sustainable competitiveness and effective knowledge management. Knowledge management has now become mandatory, not optional. Today many companies which have built knowledge management on top of information technology and hardware-based infrastructure are having a difficulty in creating organizational culture in knowledge management. Even though companies have invested substantial time and money in knowledge management, the performances have not met their expectations. To solve this problem, software oriented strategy for knowledge management such as education and networking is more needed rather than hardware oriented strategy such as information technology systems. Though the knowledge management framework suggested in this study is exploratory, this study contributes to the clarification of the critical elements that companies which are about to build knowledge management should take in account.

지식은 21세기 기업 경영에서 생산성을 향상 시키는 가장 중요한 자산이다. 기업들은 오늘날 급변하는 경영환경에서 지속가능한 경쟁력 확보 및 조직 내 효율적 지식관리를 위해 지식경영을 적극적으로 도입하고 있다. 이러한 지식경영은 기업의 선택이 아닌 필수사항이 되고 있다. 현재 지식경영시스템을 도입하고 있는 많은 기업들은 IT와 관련된 하드웨어적 인프라는 어느 정도 구축하고 있지만, 지식경영을 위한 문화는 아직 만들어 내지 못하고 있다. 따라서 기업들이 지식경영을 도입하기 위해 많은 시간과 비용이 사용하였지만 그 성과는 기대만치 달성하지 못하고 있다. 이러한 문제점을 해결하기 위해서는 단순히 지식경영의 기반강화를 지원하는 하드웨어 중심의 지식경영 전략 보다는 지식경영문화를 강화할 수 있는 교육, 네트웍 연계 등 소프트웨어적 중심의 지식경영 전략이 필요하다. 본 연구에서 제시한 지식경영프레임워크는 비록 탐색적인 수준이지만 본 연구는 성공적인 지식경영의 도입을 위해 기업들이 중요하게 고려해야 할 요인들을 구분하는데 노력하였다.

Keywords

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