DOI QR코드

DOI QR Code

A Study on the Relationship Between Appropriateness of Education/Training for IT Professionals and Organizational Commitment: Moderating Effects of Top Talents Management and Organizational Trust

IT 전문직 근로자의 교육훈련 적정성과 조직몰입간의 관계에 대한 연구: 조직신뢰와 인재우대의 조절효과

  • Han, Soo-Jin (Department of Business Administration, Hoseo University) ;
  • Kim, Yoo-Jung (Division of Entrepreneurship, Hoseo University) ;
  • Kang, So-Ra (Division of Entrepreneurship, Hoseo University)
  • Received : 2012.01.30
  • Accepted : 2012.04.12
  • Published : 2012.04.30

Abstract

The professional workers with a sophisticated knowledge, skill and ability are core human resources to sustain firm's competitiveness. It is very crucial to provide professional workers with an appropriate education and training to get them have organizational commitment. Thus, this study examines the relationship between appropriateness of education/training for IT professionals and organizational commitment, and explores the moderating effects that top talent management and trust have on the association between appropriateness of education/training (AET) and organizational commitment (OC). The 379 responses from firm panel survey of human capitals, which was conducted by KRIVET on 2009, were used to assess construct validity and research hypotheses. The findings show that appropriateness of education/training has a positive impact on organizational commitment. It is also found that respecting top talent has a moderating effect on the AET-OC relationship whereas trust doesn't moderate the AET-OC relationship.

고도의 전문적 지식, 기술, 능력을 갖춘 전문직 근로자들은 기업의 지속적 경쟁우위의 원천으로, 이들에 대한 조직 내 육성은 기업들의 중요한 과제로 인식되고 있다. 본 연구는 전문직 근로자들에게 주어지는 교육훈련의 조직몰입 효과를 일차적으로 검증하며, 이들 관계를 보다 정적으로 강화시킬 수 있는 요인으로 조직신뢰와 핵심인재우대를 조절변수로서 분석하였다. 본 연구는 직업능력개발원의 인적자본 기업패널자료 3차년도 데이터(2009년) 중 IT 및 소프트웨어 분야의 전문직이 응답한 설문자료만을 분석대상으로 삼았으며, 그 결과 교육훈련의 적정성이 조직몰입에 미치는 영향에 대해서는 긍정적인 영향이 있는 것으로 파악되었으며, 두 가지 조절변수 검증에 있어서는 인재우대에 대한 변수에서는 긍정의 강한 조절효과를 보였으나, 조직신뢰에 대해서는 조절효과가 검증되지 않아 기각되었다. 이상의 연구결과를 바탕으로 연구의 논의와 시사점을 제시하였다.

Keywords

References

  1. B. S. Kang and G. S. Kim, Statistical Analysis in Social Science, Hannarae Publishing Co., 2002.
  2. D. M. Rousseau, "New Hire Perceptions of Their Own and Their Employer's Obligations: A Study of Psychological Contracts", Journal of Organizational Behaviour, Vol. 11, No. 5, pp. 389-400, 2006.
  3. D. P. Lepak and S. A. Snell, "The Human Resource Architecture: Toward a Theory of Human Capital Allocation and Development", Academy of Management Review, Vol. 24, pp. 31-48, 1999.
  4. E. H. Schein,, Organizational psychology(3rd ed.), Englewood Cliffs, NJ: Prentice-Hall, 1980.
  5. E. M. Salas and J. A. Cannon-Bowers, "The science of training: A decade of progress", Annual Review of Psychology, Vol. 52, pp. 471-499, 2001. https://doi.org/10.1146/annurev.psych.52.1.471
  6. G. Blau, "The measurement and prediction of career commitment", Journal of Occupation Psychology, Vol. 58, pp. 277-288, 1985. https://doi.org/10.1111/j.2044-8325.1985.tb00201.x
  7. H. J. Kim and J. K. Lee, "The Role of Psychological Contract in Creating a Dual Commitment for Professionals", Korean Journal of Management, Vol. 15, No. 4, pp. 1-42, 2007.
  8. H. K. Laschinger, J. Finegan, and J Shamian, "The impact of workplace empowerment, organizational trust on staff nurses' work satisfaction and organizational commitment", Health Care Management Review, Vol. 26, No. 3, pp. 7-23, 2001. https://doi.org/10.1097/00004010-200107000-00002
  9. H. S. Lee, Principle of Research Paper for Social Science, Hangkyung Publishing Co., 2008.
  10. J. A. Cannon-Bowers and E. Salas, "Teamwork Competencies: The Interaction of Team Member Knowledge, Skills, and Attitudes In Workforce Readiness: Competencies and Assessmen", ed. H. F. O'Neil, Mahwah, NJ: Eribaum, pp. 151-154, 1997.
  11. J. E. Delery, "Issues of fit in strategic human resource management: implications for research", Human Resource Management Review, Vol. 8, No. 3, pp. 289-309, 1998. https://doi.org/10.1016/S1053-4822(98)90006-7
  12. J. F. Hair, R. E. Anderson, R. L. Tatham, and W. C. Black, Multivariate Data Analysis with Readings, 5th ed., Prentice-Hall, Englewood Cliffs, NJ, 1998.
  13. J. H. Seo, "The Influences of Decision Participation and Job Insecurity on POS, Organizational Trust and In-Role Behavior", Korean Journal of Management, Vol. 13, No. 1, pp. 173-198, 2005.
  14. J. Ko, J. L. Price, and C. W. Mueller, "Assessment of Meyer and Allen's three-component model of organizational commitment in South Korea", Journal of Applied Psychology, Vol. 82, No. 6, pp. 961-973, 1997. https://doi.org/10.1037/0021-9010.82.6.961
  15. J. N. Baron. and D. M. Kreps, Strategic Human Resources: Frameworks for General Managers, New York, NY: John Wiley&Sons. 1999.
  16. J. Nunnally, Psychometric Theory, McGraw-Hill, NewYork, 1978.
  17. J. S. Bae, Theory of Human Resources for Competitive Advantage based on its People, Hongmun Publishing Co., 2006.
  18. J. Y. Jang, The Organizational Adjustment of R&D Professionals: Organizational Commitment and Professional Commitment, Doctoral Thesis, Seoul National University, 1996.
  19. K. E. Lee and K. K. Park, "The Determinants of Professionals' Dual Commitment to the Organization and Profession by Parallel Model", Korean Management Review, Vol. 31, No. 2, pp. 551-574, 2002.
  20. K. M. Lee and H. J. Yoon, "Environmental Dynamism, Technological Changes, Competitive Strategy and the Use of Top Talents Management Tools", Korean Management Review, Vol, 36, No. 5, pp. 1259-1294, 2007.
  21. K. T. Kim, "A Study on the Relationship between Training Investment and Organizational Performance: Mediating Effects of Job Satisfaction, Job Skill Enhancement, and Employee Competence", Journal of Organization and Management, Vol. 32, No. 4, pp. 29-57, 2008.
  22. L. L. Goldstenin, Training in Organization : Needs Assessment, Development and Evaluation. Montergy, California, Brooks/Cole. 1996.
  23. L. W. Porter, R. M. Steers, R. T. Mowday, and P. V. Boulian, "Organizational commitment, job satisfaction, and turnover among psychiatric technicians", Journal of Applied Psychology, Vol. 59, No. 5, pp. 603-609, 1974. https://doi.org/10.1037/h0037335
  24. M. A. Von Glinow, The new professionals: Managing today's high-tech employees, Cambridge, MA: Ballinger, 1988.
  25. M. E. Gorden and R. T Ladd, "Dual allegiance: Renewal, reconsideration, and recantation", Personnel Psychology, Vol. 43, No. 1, pp. 37-69, 1990. https://doi.org/10.1111/j.1744-6570.1990.tb02005.x
  26. P. M. Blau, Exchange and power in social life, New York: Wiley, 1964.
  27. P. Tharenou,, A. M. Saks, and C. Moore, "A review and critique of research on training and organization level outcomes", Human Resource Management Review, Vol. 17, pp. 251-73, 2007. https://doi.org/10.1016/j.hrmr.2007.07.004
  28. P. Thareonou, D. P. Lepak, H. Wang, and K. Takeychi, "An empirical examination of the mechanisms mediating between high performance work systems and the performance of Japanese organizations", Journal of Applied Psychology, Vol. 92, pp. 1069-1083, 2007. https://doi.org/10.1037/0021-9010.92.4.1069
  29. R. Eisenberger, N. Cotterell, and J. Marvel, "Reciprocation ideology", Journal of Personality and Social Psychology, Vol. 4, pp. 743-750, 1987.
  30. R. Eisenberger, R. Huntington, S. Hutchison, and D. Sowa, "Perceived organizational support", Journal of Applied Psychology, Vol. 71, pp. 500-507, 1986. https://doi.org/10.1037/0021-9010.71.3.500
  31. S. M. Lee, "An empirical analysis of organizational identification", Academy of Management Journal, Vol. 14, No. 2, pp. 214-236, 1971
  32. T. J. Allen and J. P. Meyer, "The measurement and antecedents of affective continuance and normative commitment to th organization", Journal of Occupational Psychology, Vol. 63, No. 1, pp. 1-18, 1990. https://doi.org/10.1111/j.2044-8325.1990.tb00506.x
  33. T. J. Allen and R. Katz, "Age, education and the technical ladder", IEEE Transactions on Engineering Management, Vol. 39, No. 3, pp. 237-245, 1992. https://doi.org/10.1109/17.156557