DOI QR코드

DOI QR Code

A Path Analysis on Morale among Staff of Long-term Care Insurance in National Health Insurance Corporation

노인장기요양인정조사원의 사기에 관한 경로분석

  • Kim, Hyun Mi (Department of Nursing, Taegu Science University) ;
  • Choi, Yeon Hee (College of Nursing, Kyungpook National University)
  • Received : 2012.09.24
  • Accepted : 2012.10.10
  • Published : 2012.11.30

Abstract

Purpose: This study is designed to identify major factors that affect morale among staff of long-term care insurance in National Health Insurance Corporation. Methods: In order to collect the data, a survey was conducted by using the structured questionnaire based on 161 staff members of long-term care insurance of 50 long-term care operation centers, which were randomly selected by the table of random numbers in the whole centers of National Health Insurance Corporation from September 1 to 30, 2011. As for the data analysis, SPSS 18.0 was used to conduct the descriptive statistics, t-test, ANOVA, Pearson correlation coefficient, mutiple regression, and path analysis. Results: The average point of morale was 3.37, and had a negative correlation with the job stress, while it had a positive correlation with the social support, professional identity, and self-efficacy. Job stress, social support, and professional identity have a significant effect on morale among the independent variables. These variables have significant effects on morale, and also have a positive effect on self-efficacy. The findings show that self-efficacy mediates the process of morale. Conclusion: In this study, the factor which influences the morale was identified. It turned out that the morale could be improved by reinforcing the professional identity, managing the health status as well as rotating the working place. As such, it expects both the improvement of long-term care insurance services outcome and its quality through the morale management.

Keywords

Acknowledgement

Supported by : 대구과학대학교

References

  1. Ahn, E. K. (1999). A model for clinical nurses' self-efficacy and work performance. Unpublished doctoral dissertation, Chungnam National University, Daejeon.
  2. Chen, G., Gully, S. M., & Eden, D. (2001). Validation of a new general self-efficacy scale. Organizational Research Methods, 4 (1), 62-83. https://doi.org/10.1177/109442810141004
  3. Cho, K. H. (2009). The moderating effects of collective-efficacy on the relationship between self-efficacy of employees and job stress. Unpublished master's thesis, Korea University, Seoul.
  4. Choi, D. H. (2004). The relations between the recognition of teaching professionalism and morale of elementary school teachers. Unpublished master's thesis, Gongju National University of Education, Gongju.
  5. Choi, S. C. (2002). The effects of job stress on low morale in middle school physical education teachers. Unpublished master's thesis, Jeonju University, Jeonju.
  6. Choi, Y. J. (2009). A study on the related factors of organizational commitment in hospital nurses. Unpublished doctoral dissertation, Hanyang University, Seoul.
  7. Dieterly, D. L., & Schneider, B. (1974). The effect of organizational environment on perceived power and climate: A laboratory study. Organizational Behavior and Human Performance, 11 (3), 316-337. https://doi.org/10.1016/0030-5073(74)90023-3
  8. Hall, R. H. (1968). Professionalization and bureaucratization. American Sociological Review, 33 (1), 92-104.
  9. Han, K. H. (2003). The moderating effects of efficacy on the relationship between job characteristics and job stress outcomes. Korean Academy of Organization and Management, 27 (1), 33-58.
  10. Hong, Y. H. (2002). Research of the performance degree and contentment of investigating nurse for health insurance. Unpublished master's thesis, Kyunghee University, Seoul.
  11. Iverson, R. D., Olekalns, M., & Erwin, P. J. (1998). Affectivity, organizational stressors, and absenteeism: A casual model of burnout and its consequences. Journal of Vocational Behavior, 52, 1-23. https://doi.org/10.1006/jvbe.1996.1556
  12. Kim, H. Y. (2005). A empirical study on the mediating and moderating effects of self-efficacy, perceived justice, intrinsic motivation, and the organizational employees' attitude. Unpublished master's thesis, Yonsei University, Seoul.
  13. Kim, J. G. (1994). The relationship among role conflict, morale and job performance of agricultural extension educators in Korea. Unpublished doctoral dissertation, Seoul National University, Seoul.
  14. Kim, S. A. (2009). A study on the effects of the professional identity of social worker on job satisfaction and job performance. Unpublished master's thesis, Mokwon University, Daejeon.
  15. Kim, S. D. (2006). Relationship between corporate culture recognition and morale of social worker: focused on social welfare centers in Busan area. Unpublished master's thesis, Kyungsung University, Busan.
  16. Kim. J. H., & Park, E. O. (2012). The effect of job stress and selfefficacy on depression of clinical nurses. Korean Journal of Occupational Health Nursing, 21 (2), 134-144. https://doi.org/10.5807/kjohn.2012.21.2.134
  17. Ko, Y. K., & Kang, K. H. (2006). A study on the relationship between self-efficacy, collective-efficacy and job stress in the nursing staff. The Journal of Korean Nursing Administration Academic Society, 12 (2), 276-286.
  18. Kwen, M. Y. (2008). Study on nurse's morale. Unpublished master's thesis, Korea University, Seoul.
  19. Kwon, M. K. (2009). A Study on the influence of emotional labor and social support on airline call center agent burnout. Unpublished master's thesis, Kyonggi University, Suwon.
  20. Lee, M. W. (2003). The effects of self-efficacy on the organizational commitment: focused on moderating effects job career utility and collective-efficacy. Unpublished master's thesis, Korea University, Seoul.
  21. Myung, J. H. (2006). The relation of the social support for child care center teacher with job stress and perception on professionalism. Unpublished master's thesis, Sookmyung womans University, Seoul.
  22. National Health Insurance Corporation. (2011). Regulation on the organization of National Health Insurance Corporation. Seoul: Author.
  23. Oh, H. J. (2007). A study on the relationship among the self-efficacy, morale, and job satisfaction of clinical nurse. Unpublished master's thesis, Kyunghee University, Seoul.
  24. Park, J. H. (2011). A study on the relationship between special education teachers' recognized professional level and job satisfaction. Unpublished master's thesis, Ewha Womans University, Seoul.
  25. Park, S. Y. (2008). A study on the relationship between middle- level manager nurses' job stress and their job performance; the moderating effects of the social supports. Unpublished master's thesis, Yonsei University, Seoul.
  26. Park, Y. J. (2008). An influence of job stress of the employees in national health insurance corporation on job satisfaction. Unpublished master's thesis, Kosin University, Seoul.
  27. Seo, S. L. (2008). A study of the correlation between the morale, self-efficacy and job satisfaction and social welfare institution worker. Unpublished master's thesis, Daegu University, Kyungsan.
  28. Shorideh, F. A., Ashkorab, T., & Yaghmaei, F. (2012). Iranian intensive care unit nurses' moral distress. Nurse Ethics, 19 (4), 464-478. https://doi.org/10.1177/0969733012437988
  29. Snizek, W. E. (1972). Hall's professionalism scale: An empirical reassessment. American Sociological Review, 37, 109-114. https://doi.org/10.2307/2093498
  30. Yang, A. S. (2005). A study on the relationship of job stress to morale of local public officials in Korea. Unpublished master's thesis, Chonbuk National University, Jeonju.

Cited by

  1. The Effects of Communication Skills, Compassion Satisfaction, Compassion Fatigue on Burnout among Staff of Long-term Care Insurance for the Elderly in National Health Insurance Services in Korea vol.25, pp.1, 2016, https://doi.org/10.5807/kjohn.2016.25.1.19
  2. 수술실 간호사의 목표관리특성과 직무몰입이 간호업무성과에 미치는 영향 vol.15, pp.4, 2012, https://doi.org/10.14400/jdc.2017.15.4.309
  3. 한국어판 전문직 삶의 질 측정도구-간편형(ProQOL-K-SF)의 타당도와 신뢰도: 장기요양요원을 중심으로 vol.19, pp.11, 2012, https://doi.org/10.5762/kais.2018.19.11.672
  4. 장애인지역사회재활시설 종사자의 전문성인식과 직무만족의 관계에서 자아효능감의 매개효과 vol.19, pp.3, 2012, https://doi.org/10.14400/jdc.2021.19.3.445