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Effect of Organizational Politics and Social Network on Knowledge Transfer

지식이전에 영향을 미치는 조직의 정치성향과 사회네트워크

  • Received : 2011.06.07
  • Accepted : 2011.06.17
  • Published : 2011.06.28

Abstract

This study explains the knowledge transfer process by exploring the significant factors affecting knowledge transfer within an organization from a socio-political perspective. Knowledge transfer occurs in various social contexts, within individuals and groups, and, thus, is closely linked to inter-organizational politics and social network in an organization. By conceptualizing knowledge as a socio-political process, this paper applies organizational politic theory and social network theory to knowledge management area. Here the paper shows that both organizational politics and social network such as in-group and out-group's tie strength have a significant effect on knowledge transfer. In addition, the study empirically verifies that knowledge management system has a moderating effect on the in-group's tie strength and knowledge transfer.

본 연구는 사회 정치적 관점에서 조직 내 지식이전에 영향을 미치는 요인을 탐색함으로써 지식 이전 프로세스를 설명하고자 한다. 지식의 흐름은 다양한 이해관계에 있는 개인과 집단 안에서 발생한다. 따라서 지식 이전 프로세스는 조직 내의 정치적 성향과 다양한 사회적 네트워크에 따라 영향을 미치게 된다. 본 연구는 사회정치학에서 이용되고 있는 조직 정치 이론과 사회적 네트워크 이론을 이용하여 지식 경영 프로세스에 미치는 영향에 대해서 연구하였다. 그 결과, 본 연구에서는 지식 이전 프로세스에 있어 조직 정치 성향과 사회적 네트워크관계인 내집단과 외집단 강도에 상호 유의한 의미가 있고 사회 네트워크가 지식 이전에 영향을 미치는 것을 실증적으로 발견하였다. 이뿐만 아니라 지식관리시스템이 조직 정치 성향에 따른 내집단 간의 관계 강화라는 부정적 효과를 상쇄하는 조절효과가 있음을 실증적으로 입증하였다.

Keywords

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