Journal of the Korean Society for Library and Information Science (한국문헌정보학회지)

Korean Society For Library And Information Science (한국문헌정보학회)
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A Qualitative Exploration of Folksonomy Users' Tagging Behaviors

폭소노미에 따른 웹 분류 연구 - 이용자 태깅 행위 분석을 중심으로 -

  • 박희진 (성균관대학교 문헌정보학과)
  • Received : 2011.01.17
  • Accepted : 2011.01.31
  • Published : 2011.02.28
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Abstract

This study aims to explore how users are tagging in order to utilize a folksonomy and whether they understand the social and interactive aspects of tagging in three different folksonomic systems, Connotea (www.connotea.org), Delicious(http://delicious.com), and CiteULike(www.citeulike.org). The study uses internet questionnaires, qualitative diary studies, and follow-up interviews to understand twelve participants' tagging activities associated with folksonomic interactions. The flow charts developed from the twelve participants showed that tagging was a quite complex process, in which each tagging activity was interconnected, and a variety of folksonomic system features were employed. Three main tagging activities involved in the tagging processes have been identified: item selection, tag assignment, and tag searching and discovery. During the tag assignment, participants would describe their tagging motivations related to various types of tags. Their perception of the usefulness of types of tags was different when their purpose was for social sharing rather than personal information management. While tagging, participants recognized the social potential of a folksonomic system and used interactive aspects of tagging via various features of the folksonomic system. It is hoped that this empirical study will provide insight into theoretical and practical issues regarding users' perceptions and use of folksonomy in accessing, sharing, and navigating internet resources.

본 연구는 실제 폭소노미를 사용하는 참여자의 태깅 경험, 태깅과 폭소노미에 대한 인식을 파악하며, 폭소노미에 따른 웹 분류의 의미에 대해 탐구하고자 한다. 세 개의 폭소노미 시스템 Connotea, CiteULike, Delicious의 12명 참여자와 함께 정성적 연구의 틀 내에서 웹 설문, 인터뷰, 일기연구를 수행하였다. 참여자들의 태깅 행위를 이루는 기본구성요소를 파악하고, 태깅활동에 참여하게 되는 동기와 그 태깅동기들이 참여자들이 사용하는 태그에 어떻게 반영되는지를 조사하였다. 또한 정보탐색(information foraging) 이론을 적용하여 참여자들이 태깅을 통해 참여하는 사회성과 상호작용성에 대한 경험과 인식을 분석하고, 정보냄새로서의 태그에 대하여 논의하였다. 이용자 참여를 기반으로 하는 본 연구의 실증적 연구결과들은 폭소노미를 활용한 웹 정보서비스를 다양한 각도에서 이해하는데 도움을 주고, 웹 정보자원의 분류와 조직에 있어서 폭소노미의 유용화를 연구하는 개념적 틀을 제시함으로써 폭소노미 현상의 연구 향상에 기여할 수 있을 것으로 기대한다.

Keywords

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