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클라우드 컴퓨팅의 서비스 특성에 관한 질적연구

Qualitative Study on Service Features for Cloud Computing

  • 나종회 (광주대학교 경영대학 물류유통경영학과)
  • 투고 : 2011.08.12
  • 심사 : 2011.09.08
  • 발행 : 2011.09.30

초록

클라우드 컴퓨팅은 인터넷상에 기업이나 소비자들에게 IT서비스를 제공하기 위한 유연하고 비용 효과적인 검증된 전송 플랫폼으로, 계산이나 데이터가 데스크탑이나 포터블 PC로부터 대규모 데이터센터로 이동하는 계기가 되었다. 이와 같은 클라우드 컴퓨팅 서비스의 활성화를 위해서는 현재 제공되거나 향후 제공될 서비스가 현재와 미래의 고객을 만족시키기 위해 개선되어야 할 서비스 품질요건에 대한 분석이 필수적이다. 본 연구는 클라우드 서비스 환경에서 서비스품질 규명을 위한 연구의 일환으로서, 탐색적 방법을 사용하여 기존 다양한 문헌을 분석하였으며, 이로부터 7가지의 클라우드 컴퓨팅의 서비스 특성과 세부속성들을 정의하였다.

Cloud computing is the probated transmission-platform that provide the enterprise or individual with efficient and cost-effective IT service on internet. Cloud computing serve as data or computing is moved from desktop or portable PC to the massive data center. Searching for the services offered by cloud computing indicates that their current service feature needs to be improved to satisfy current and future customers. This study attempted to satisfy this need by identifying the service's features for the cloud computing service environment through qualitative approaches. Finally, we classify into seven features(Security, Reliability, Availability, Inter-operating, Economic, Intellectual Property) of cloud computing service.

키워드

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