Strategies to Improve the Quality of Care: Focusing on the Activities of People Who Provide Childcare

돌봄의 질 개선 방안: 아이돌보미 활동을 중심으로

The purpose of this study was to evaluate the activities of people who provided childcare based on their perspectives and situations, and suggest strategies to improve the quality of care. This study collected data through in-depth interviews and analyzed the data using Gee's discourse analysis method. The participants were 13 people who provided childcare, and criticized the low wages and unfair treatment. The results of this study recommended three strategies to improve the quality of care: stable and reasonable wages, improvement in treatment and status, and a system of communication among people who were related to childcare. Compared to previous research, this study fundamentally questioned the quality of care and investigated the answer to improving the quality of care.