Journal of Korean Institute of Industrial Engineers (대한산업공학회지)

Korean Institute of Industrial Engineers (대한산업공학회)
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Order Picking Performance : Strategies, Issues, and Measures

오더피킹 성능 : 전략, 이슈, 측도

  • Park, Byung-Chun (Department of Industrial and Management Engineering, Keimyung University)
  • 박병춘 (계명대학교 경영공학과)
  • Received : 2011.08.20
  • Accepted : 2011.11.10
  • Published : 2011.12.01
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Abstract

This paper is to review and organize performance strategies, issues, and measures for the efficient operation of order picking function. Order picking is the process of retrieving items from storage to meet a specific customer order, which is known to be the most labor-intensive and costly function among all the warehouse functions. This function is also important in that it has a critical impact on downstream customer service. For understanding the background of order picking and related performance issues, we will briefly introduce warehousing functions. Then we will introduce material handling within a warehouse and order picking strategies. Lastly, we will discuss about performance issues and measures in the domain of order picking operations. Productive and quality measures will be reviewed in more detail.

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References

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