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Product Safety Activities for Preventing Human Errors Related with Consumer Products

소비자 제품과 관련된 휴먼에러의 예방을 위한 제품안전활동

  • Lim, Hyeon-Kyo (Department of Safety Engineering, Chungbuk National University) ;
  • In, Byung (Joongang Business Institute Ltd.)
  • 임현교 (충북대학교 공과대학 안전공학과) ;
  • 고병인 (중앙경영연구소)
  • Received : 2011.02.01
  • Accepted : 2011.02.10
  • Published : 2011.02.28

Abstract

Consumer products are produced on the premise that consumers can use their products safely and effectively no matter how serious human errors they may make. However, different careers and educational experiences of them may induce diverse human errors when they want to use them. In that sense, not a few policies to reduce human errors may show some implications for human error prevention and industrial design of consumer products. In this paper, producers' safety efforts required by Product Liability(PL) Act were reviewed in view of human error prevention, and legal aspects of manufacturers' responsibility for consumer products were discussed in relation to Product Liability Act. Then, principal approaches for them were introduced under the title of System Safety Precedence. After that, major key points for preventing human errors related with consumer products - such as ergonomic design and effective labeling - were discussed with reference to ISO standards. Therefore, it was shown that all the efforts required by PL Act would be correspondent to human error prevention in the whole manufacturing processes if understood by ergonomists. To make a conclusion, it could be said that, for human error prevention, the principle of System Safety Precedence would be indispensable, and that all the efforts for preventing human errors should be systematically organized in Product Safety Management Systems.

Keywords

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