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ISO 9000 품질경영시스템 규격변화에 따른 조선업 협력업체의 사후관리심사에 관한 연구

The Study of Follow-up Audit Compliance for Quality Management System in Subcontractors of Shipbuilding Industry Based on ISO 9000 Requirements Changes

  • 박동준 (부경대학교 통계학과) ;
  • 강인선 (전주대학교 생산디자인공학과)
  • Park, Dong-Joon (Department of Statistics, Pukyong National University) ;
  • Kang, In-Seon (Department of Manufacturing and Design Engineering, Jeonju University)
  • 투고 : 2011.07.26
  • 심사 : 2011.12.22
  • 발행 : 2011.12.31

초록

International Organization for Standardization has recently published ISO 9001:2008 which is the basic requirements for a quality management system that an organization must fulfil to demonstrate its ability to consistently provide products that enhance customer satisfaction and meet applicable statutory and regulatory requirements. Not many empirical researches based on ISO 9001:2008 have been done up until now. In this article we outline transitional features for ISO 9000 quality management system (QMS) since its first publication in 1987. In order to effectively maintain ISO 9001:2008 QMS certification and continuously enhance quality management activities, we perform statistical analysis for the minor nonconformity data generated from follow-up audits for subcontractors of shipbuilding industry based on ISO 9001:2008 requirements. A Kruskal-Wallis test is used to show relationships between the minor nonconformity data and three classification criteria: the type of business, the size of business, and the number of follow-up audits.

키워드

참고문헌

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