도시철도 역사 내 안전 감시 시스템의 생태학적 인터페이스디자인(EID)을 위한 작업 영역 분석(WDA) 적용

Applying Work Domain Analysis for Ecological Interface Design of Safety Monitoring System in the Urban Railway Station

  • 이석원 (고려대학교 공과대학 산업경영공학과) ;
  • 이봉근 (고려대학교 공과대학 산업경영공학과) ;
  • 백지승 (고려대학교 공과대학 산업경영공학과) ;
  • 조성식 (고려대학교 공과대학 산업경영공학과) ;
  • 명노해 (고려대학교 공과대학 산업경영공학과)
  • 투고 : 2010.03.26
  • 심사 : 2010.06.07
  • 발행 : 2010.06.26

초록

본 연구에서는 역사 내 철도 안전 감시 시스템의 최적 디스플레이 설계를 위하여 생태학적 인터페이스 디자인(EID, Ecological Interface Design) 프레임웍을 적용하였다. 특히, EID 개발을 위한 가장 선행적 연구인 작업 영역 분석(WDA, Work Domain Analysis)을 실시하였다. 먼저 WDA를 위한 시스템 경계를 도시철도의 역사 내 안전 감시 시스템으로 설정하고, Abstraction Hierarchy (AH)를 이용하여 역무원의 작업 환경을 분석하였다. AH 결과 역무원이 작업 환경에서 얻게 되는 정보의 흐름을 다섯 단계의 수준(Functional Purpose, Values and Priority Measures, Purpose-related Functions, Object-related Process, Physical Object)으로 전개할 수 있었고, 각각의 수준의 정보로 이루어진 작업 영역 모델(WDM, Work Domain Model)을 얻었다. 이 WDM이 도시철도 안전 감시 시스템의 작업 환경을 얼마나 반영하는지 평가하기 위하여 10년 이상의 역무실 직무 경험이 있는 전문가를 대상으로 Scenario Mapping법을 실시하였다. 평가된 WDM을 바탕으로 현재 역사 내 안전 감시 시스템이 제공하고 있는 정보는 물론이고, 현재 안전 감시 시스템이 제공해주고 있지 못하는 13개의 요구 정보를 추가로 추출하였다. 이렇게 추출된 요구 정보는 도시철도 안전 감시 시스템의 EID에 반드시 반영되어야 할 필수적인 정보로 활용될 수 있다.

This paper presents an application of the Ecological Interface Design (EID) theoretical framework for developing an optimal display of railway safety monitoring system (SMS) in stations. Especially, Work Domain Analysis (WDA) which is the preceding research for EID was conducted. This study proceeds as follows: First, urban railway SMS in stations was defined as a system boundary for WDA, and work environment for station personnels was analysed through Abstraction Hierarchy (AH). AH represents five levels (Functional Purpose, Values and Priority Measures, Purpose-related Functions, Object-related Process, Physical Object) of informations that station personnels obtain from work environment, and Work Domain Model (WDM) was derived as a result of the AH. To confirm how well WDM represents the real work environment of SMS, Scenario Mapping was conducted with experts who has been working as a station personnel for more than ten years. Lastly, thirteen additional information requirements that are not provided by the existing SMS as well as all the information that are provided by the existing SMS were extracted using confirmed WDM. These information requirements can be used as essential information for EID of urban railway SMS.

키워드

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