온라인 협업 시스템의 품질 관리 체계에 대한 연구

The Quality Control System on Online Collaboration System

  • 고성석 (건국대학교 산업공학과) ;
  • 조미연 (건국대학교 산업공학과)
  • Ko, Sung-Seok (Department of Industrial Engineering, Konkuk University) ;
  • Cho, Mi-Yeon (Department of Industrial Engineering, Konkuk University)
  • 투고 : 2010.03.24
  • 심사 : 2010.04.06
  • 발행 : 2010.06.30

초록

Recently, the importance of quality control on the online collaboration system is increasing, since it is realized that many participants do not guarantee the quality of online collaboration's output anymore. Hence in this paper, we propose the framework of quality control in order to assure the quality of output from online collaboration system. The proposed framework provides the solution strategies to overcome the challenges of current collaboration systems. To do that, first of all we define the basic process (create, initiate, discuss, complete) of the online collaboration system based on wiki-based system or open source project, and then we find the challenges in each online collaboration process, and propose the effective strategy to overcome these challenges with reference cases including Wikipedia, OSS project, etc.

키워드

참고문헌

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