Journal of the Korean Society for information Management (정보관리학회지)

Korean Society for Information Management (한국정보관리학회)
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Social Network Approach for Sharing Knowledge: How Can the Structure and Characteristics of Social Networks Support for Sharing Knowledge?

지식 공유에 대한 소셜 네트워크 접근법 : 어떻게 소셜 네트워크의 구조와 특징이 지식 공유를 지원하는가?

  • Lee, Jeong-Soo (Department of Library and Information Science, Daelim University College)
  • Received : 2010.05.14
  • Accepted : 2010.06.14
  • Published : 2010.06.30
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Abstract

The knowledge sharing in a knowledge management process is much affecting generation and distribution of knowledge. Especially, the knowledge distribution is being revitalized with the center of social media service like twitter and library service 2.0 in the knowledge-based IT (Information Technology) environment. The present research analyzed the structure and characteristics of a social network inside an organization that is growing like an organism through self-organization through tools for SNA (Social Network Analysis) and multiple regression analysis of independent variables such as 1) a relationship between social network's structure and knowledge sharing, 2) a relationship between structural holes and knowledge sharing influence of centrality, 3) a relationship between individual ability and knowledge sharing of information technology and work recognition.

지식관리 프로세스에서 지식공유는 지식의 생성 및 분배에 많은 영향을 주고 있다. 특히, 지식기반 정보기술 환경이 트위터와 같은 소셜미디어 정보서비스 등의 라이브러리 2.0 서비스를 중심으로 지식유통이 활성화되고 있다. 지식공유의 영향 요소에 사회연결망 구조 및 특징에 대한 네트워크의 관계 요소가 조직의 지식공유 활성화를 위한 중요한 요인으로 인식되고 있다. 본 연구는 자기조직화를 통해 유기체와 같이 성장하고 있는 조직 내부의 사회연결망의 구조 및 특성을 사회연결망 분석도구와 다중회귀분석을 통해 1) 사회연결망의 연결구조와 지식공유와의 관계, 2) 구조적 공백과 중심성의 지식공유 영향도, 3) 개인적인 능력, 정보기술 및 업무 인식과 지식공유 관계를 분석하였다.

Keywords

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