식스시그마 프로젝트 만족도 측정과 실증적 분석

Measurement of Satisfaction and Empirical Analysis in Six Sigma Project

  • 이도경 (금오공과대학교 산업공학과) ;
  • 이명호 (LG 이노텍 경영혁신 그룹)
  • Lee, Do-Kyung (Dept. of Industrial and Systems Eng., Kumoh National Institute of Tech) ;
  • Lee, Myeong-Ho (Group of Management Innovation, LG Innotek)
  • 투고 : 2010.11.18
  • 심사 : 2010.12.08
  • 발행 : 2010.12.31

초록

In this study, we took the census of the project satisfaction level of the employees who have participated in Six Sigma projects. We divided and measured the project satisfaction by the steps of performing the project (team building, execution, ownership and support step). We performed the analysis of variance to show the main factors of project satisfaction level, and the tests of homogeneity to know the relationship the business parts and among the job positions each. The results of analysis showed that the satisfactions of the team building and execution step were significant.

키워드

참고문헌

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