A Study on the Relation between the Human Resource Management and Management Performance in Enterprise : Focused on the Malcolm Baldrige's Evaluation Model

기업의 인적자원관리와 경영성과의 관계에 대한 연구 : 말콤 볼드리지 평가 기준을 중심으로

  • Park, Hyung-Keun (Dept. of Industrial and Management Engineering, University of Incheon) ;
  • Chung, Young-Bae (Dept. of Industrial and Management Engineering, University of Incheon)
  • 박형근 (인천대학교 산업경영공학과) ;
  • 정영배 (인천대학교 산업경영공학과)
  • Received : 2010.09.14
  • Accepted : 2010.11.05
  • Published : 2010.12.31

Abstract

This study is to identify the present condition and level of human resource administration in domestic profit and non-profit organizations, and to investigate on the relation between human resource management and management performance in enterprise. This study is to make items related to the human resource management of American Malcolm Baldrige Award's level and management performance researching questions, investigates seven patterns of organs surveyed positively. The results are as follows: Firstly, the profit organs like manufacturing companies shows more positive than non-profit in comparison with human resource management of each organs. And a local government and public enterprise which is non-profit show to recognize human resource management is insufficient on th whole. Secondly, perception level of a medical institution, educational institution and service industry about aromaticity of human resource management by global standard shows to be positive, but the local government negative. Thirdly, the profit organ in the recognition of human resource management about details practice too, shows to be positive, while non-profit negative. Fourth, the result which compares and analyzes management performance between the similar industry overall show to recognize positive, but public enterprise negative about product, service performance and human resource management. Fifthly, the details practice of human resource administration shows to influence meaningly to all management performance. Therefore, all organizations will positively confront human resource management, make the circumstance of organization through systematic program, and promote the management performance of the organization.

Keywords

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