A Survey on the Job Stress of Dental Hygienist on Working Environment

광주지역 치과위생사의 직무 스트레스 조사

  • Son, Hye-Ju (Dept. of Pharmacology and Dental Therapeutics, Chonnam National University School of Dentistry) ;
  • Kim, Seung-Hee (Dept. of Dental Hygiene, Gwangju Health College) ;
  • Choi, Moon-Sil (Dept. of Dental Hygiene, Songwon University College)
  • 손혜주 (전남대학교 치의학전문대학원 치과약리학교실) ;
  • 김승희 (광주보건대학 치위생과) ;
  • 최문실 (송원대학 치위생과)
  • Received : 2010.09.08
  • Accepted : 2010.10.21
  • Published : 2010.10.30

Abstract

Objectives: According to variety rapid change of working environment of dental clinics, dental hygienist faced of many job stress in their working place. The aim of this study was to analyze the stress factors. Methods: 206 participants of dental hygienist that working from each a section in Gwang-ju analysed the Job stress questionnaire as used self written. Results: The stress related of job factors was the highest score from 20-25 years old(p<0.05), score from dental clinic under ten persons, score from single women(p<0.05), score from 1 to 3 years old on job career, score from cases without home economic to support. The stress related of the patients was the highest score from 20-25 years old(p<0.05), score from dental clinic under ten persons, score from single women, score from 1 to 3 years old on job career(p<0.05), score from cases live with parents. Conclusions: These results suggest that, on dental hygienists working in the dental clinic and hospital, the stress of job activities have significant effects on dental hygienists. Therefore, it is recommended that the stress is being systematically reduced methods.

치과위생사 근무환경의 빠른 변화와 요구되는 직무내용이 다양해짐에 따라 구강진료기관에 근무하는 치과위생사는 많은 직무스트레스에 직면해 있다. 이러한 스트레스에 의하여 구강보건인력간의 업무도 전문화, 세분화되면서 스트레스 정도도 심화되고 있어 지역사회구강진료기관의 치과위생사의 입장에서 받는 스트레스에 관한 연구가 필요한 실정이다. 따라서 치과위생사의 업무활동으로 인한 직무 스트레스 요인간의 관련성을 분석하고자 광주광역시 치과 병/의원에 근무하고 있는 치과위생사를 각 구별로 편의 추출법을 이용하여 206명을 대상으로 자기기입식 설문지법으로 조사 분석한 결과 다음과 같은 결론을 얻었다. 1. 직무 스트레스 분석결과 직장에서의 장래성과 지지(3.44), 환자와의 관계(3.41), 업무관련(3.38), 전문가의 입장(3.19), 대인관계(2.66) 순으로 나타났다. 2. 업무관련 스트레스는 20-25세(p<0.05), 치과의원(10명 미만), 미혼(p<0.05), 근무경력 1-3년, 가정경제부담이 없는 경우에서 가장 높았다. 3. 전문가의 입장관련 스트레스는 20-25세, 치과병원, 미혼, 대졸이상, 근무경력 3년-6년 경우에서 가장 높았다. 4. 환자와의 관계관련 스트레스는 20-25세, 치과의원(10명 미만), 미혼, 근무경력 1-3년미만(p<0.05), 부모와 동거하는 경우에서 높았다. 5. 대인관계 스트레스는 20-25세, 치과의원(10명 미만) 미혼, 부모와 동거하는 경우, 가정 경제 부담이 없는 경우 높았다(p<0.05). 6. 직장에서의 장래성과 지지 요인 스트레스는 20-25세, 치과의원(10명 미만), 미혼, 1-3년 근무경력, 부모와 동거하는 경우, 가정경제부담을 전적으로 하는 경우에서 높았다. 치과 병/의원에서 근무하는 치과위생사를 대상으로 직무활동에서 발생되는 스트레스를 체계적으로 감소시킬 수 있는 방법을 강구해야 한다고 사료되었다.

Keywords

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