Journal of Korea Society of Digital Industry and Information Management (디지털산업정보학회논문지)

Korea Society of Digital Industry and Information Management (디지털산업정보학회)
권호 표지
DOI QR코드

DOI QR Code

User experience testing of mobile phone keypad and touchpad

키패드와 터치패드 휴대전화 자판의 사용성 평가

  • 정동훈 (광운대학교 미디어영상학부/Comm. & Tech Lab.)
  • Received : 2010.11.16
  • Accepted : 2010.12.07
  • Published : 2010.12.30
Download PDF
⟨ Previous Next ⟩

Abstract

The present paper focuses on the comparison of user experience of mobile phone keypad and touchpad. Mobile phone has recently adopted a touchpad keyboard style and it gives users advantages and disadvantages as well. This paper examined usability, usefulness, affect and attitude of those two keyboard styles and disclosed interesting outcomes. First, keypad is better than touchpad in usefulness and usability. Second, touchpad is better than keypad in affect. Finally, touchpad is better than keypad in attitude. Overall, although touchapd is evaluated as worse keyboard in usability and usefulness, test subjects favored touchpad keyboard because it is more emotional and affective. It implies new digital device including mobile phone has to get more affective appeal to the young users and emotion will be a key point in digital consumption.

Keywords

Acknowledgement

Supported by : 정보통신정책연구원

References

  1. Poulton, E. C., "Peripheral vision, refractoriness and eye movements in fast oral reading," Br. J. Psychol, Vol.53, 1962, pp. 409-419. https://doi.org/10.1111/j.2044-8295.1962.tb00846.x
  2. Forlizzi and Battarbee, K., "Understanding experience in interactive systems," In Proceedings of the 2004 conference on Designing Interactive Systems (DIS 04): processes, practices, methods, and techniques, New York: ACM, 2004. p.261.
  3. 김진우, HCI 개론, 파주: 안그라픽스, 2005.
  4. Zhang, P., "Integrating Human-Computer Interaction Development into the Systems Development Life Cycle: A Methodology," Communications of the Association for Information Systems, Vol.15, 2005, pp. 512-543.
  5. Bevan, N., "International standards for HCI and usability," International Journal of Human-Computer Studies, Vol.55, No.4, 2001, pp. 533-552. https://doi.org/10.1006/ijhc.2001.0483
  6. ISO/IEC 9126, "Software Product Evaluation? Quality Characteristics and Guidelines for the User," Geneva, International Organization for Standardization, 2001.
  7. Holzinger, A., "Usability Engineering Methods for Software Developers," Communications of the ACM, Vol.48, No.1, 2005, pp. 71-74 https://doi.org/10.1145/1039539.1039541
  8. Nancy C. G., "Functionality and Usability," Communications of the ACM, Vol.30, No.3, 1987, pp. 229-233. https://doi.org/10.1145/214748.214758
  9. Nielsen, J. "Measuring Usability: Preference vs. Performance," Communications of the ACM, 1994, Vol. 37, No. 4, 1994, pp. 66-75. https://doi.org/10.1145/175276.175282
  10. Shneiderman, B., "Designing the User Interface," Addison-Wesley Publishing Company, USA, 1998.
  11. Kurosu, M., and Kashimura, K., "Apparent usability vs. inherent usability," CHI '95 Conference Companion, 1995, pp. 292-293.
  12. Mun, Y. Y. and Hwang, Y., "Predicting the use of web-based information systems: self-efficacy, enjoyment, learning goal orientation, and the technology acceptance model," International Journal of Human-Computer Studies, 2003, Vol.59, No.4, pp. 431-449. https://doi.org/10.1016/S1071-5819(03)00114-9
  13. Tractinsky, N., Katz, A. S., and Ikar, D., "What is beautiful is usable," Interacting With Computers, Vol.13, 2000, pp. 127-145. https://doi.org/10.1016/S0953-5438(00)00031-X
  14. Haringer, M., "Measurement integration and calibration for affect estimation," Measuring Affect in HCI: Going Beyond the Individual - A Workshop at CHI 2008, 2008.
  15. 정철현.권성혁.강성진.유희천, "키패드와 무게중심의 위치에 따른 휴대폰 문자 입력의 사용성 평가," 대한인간공학학회 발표문, 2007.
  16. Colle, H. A. and Hiszem, K. J., "Standing at a kiosk: Effects of key size and spacing on touch screen numeric keypad performance and user preference," Ergonomics, Vol.47, No.13, 2004, pp. 1406-1423. https://doi.org/10.1080/00140130410001724228
  17. 전혜선.최우식.반영환, "터치스크린 휴대폰 입력 방식에 따른 사용자 행태에 관한 연구," 한국 HCI학회지, 2008, pp. 174-175.
  18. 최리진.박주현.류한영, "전면 터치 방식 휴대폰의 사용성에 대한 연구," 디지털디자인학연구, 제9권, 제4호, 2009, pp. 289-298.