A Study on the organization Paradigm Based on Service Engineering Using BSC & RMS

서비스엔지니어링에 입각한 BSC와 RMS적 조직패러다임에 관한 연구

  • Choi, Jin-Uk (Dept. of Industrial & Management Engineering, Myoung Ji University) ;
  • Kim, Han-Gun (Dept. of Industrial & Management Engineering, Myoung Ji University) ;
  • Kim, Chang-Eun (Dept. of Industrial & Management Engineering, Myoung Ji University)
  • 최진욱 (명지대학교 산업경영공학과) ;
  • 김한건 (명지대학교 산업경영공학과) ;
  • 김창은 (명지대학교 산업경영공학과)
  • Received : 2009.10.20
  • Accepted : 2009.12.13
  • Published : 2009.12.30

Abstract

The object of this paper is established for a paradigm for the organization. Although concerns on management get increased in these days, there is no general and systematic framework for a unified sector. Therefore this study proposes the new general and systematic framework for managing in organization, through applying Service-Engineering model. The new framework of this study provides the general sector of organization model, the method of analyzing BSC and RMS, and system model for Risk Management. Furthermore, this study suggests the practical ways of developing a paradigm.

Keywords

References

  1. 김위찬, 르네마보안, '블루오션전략', 교보문고(2005): pp.45-46
  2. 박찬정, 임규찬, '기업특성요인과 BSC 활용간의 관련성 분석', 대한회계학회, Vol.8(2006): pp.117-138
  3. 양기근, '위기관리 조직학습체제에 관한 연구- 한국과 미국의 위기관리 사례 비교분석을 중심으로', 박사학위논문, 경희대학교(2004)
  4. 이석환, '공공부문 BSC 적용사례 분석', 한국행정학보, 제1호 (2006): pp. 127-149
  5. 장원석, 이창국, 박상윤, '공공분야에서의 효과적인 Risk 관리를 위한 ERM 적용 프레임워크 수립에 관한 연구', Entrue Journal, Vol.6, No.1(2007): pp. 7-20
  6. 조윤희, '전략적 계획을 기반으로 한 BSC 모형계발', 한국정보관리학회지, 제23권, 1호(2006): pp.15 9-179
  7. 최성운,김복만, '리스크 매니지먼트 시스템(RMS)과 관련 표준', 한국산업경영시스템학회 추계학술대회(2001)
  8. 허종락, 박무현,'BSC 성과지표간 인과관계 분석' 한국산업경영학회 2호 (2004): pp.187-213
  9. Kaplan, Robert S. and Norton, David P, 'The Balanced Scorecard Measures that Drive performance', Harvard Business Review, ,January-Febnuary(1992)
  10. Kaplan, Robert S. and Norton, David P, 'Linking The Balanced Scorecard to Strategy'', Clifornia Management Review , Vol.39, No.1 (1996)
  11. Kosugi. Y.,'Efficiency comparison of assoc iative memories using BSC model', IEEE transactions on systems, Vol. 19,No5,(198 9): pp.974-979 https://doi.org/10.1109/21.44012
  12. Paul R. Niven, 'BSC 진단과 개선', 네모북스, (2006): pp.159-167
  13. Ramesh Babu. R, Vijayan. N,'Growth and characterisation of BSC single crystals', Journal of crystal growth, Vol. 240, No.3,(2002): pp. 545-548 https://doi.org/10.1016/S0022-0248(02)01075-8
  14. Tomohiko Sakao, Yoshiki Shimomura, 'Service Engineering: A novel engineering discipline for producers to increase value combining service and product', Journal of clea ner production, Vol.15, No.6,(2007): pp. 590-604 https://doi.org/10.1016/j.jclepro.2006.05.015