Teachers' Needs and Implications to Design of an Electronic Performance Support System(EPSS)

Technology use can dramatically enhance teachers' performance in teaching and administrative tasks. An Electronic Performance Support System (EPSS) is a versatile tool that could provide just-in-time and on-the-job training when teachers need it. In order to design an effective EPSS for teachers, it is critical to identify their needs. This study used interviews to identify teachers' needs for technology by asking them about their workloads, the difficulty and time demands of tasks, and useful technologies. The implications of the findings for the design of an EPSS are discussed, including the necessity of an adaptive design of the EPSS.