제3자물류업체의 택배사 선호에 관한 연구

The Third-Party Logistics Provider's Preference on Home Delivery Company

  • 발행 : 2009.03.31

초록

Third Party Logistics (TPL) providers offer outsourced logistics services to companies for part or sometimes all of their supply chain management. Although TPL market is increasing rapidly and drawing much attention from various aspects, it is not easy to find the researches dealing with relations between TPL providers and home delivery companies dealing with small-sized cargo. This study focused on service dimensions which TPL providers consider when they choose a home delivery company. In this paper, we found five factors of service dimensions including delivery charge, logistics management shills, partnership, and then investigated which dimensions affect TPL providers' preference. In addition, we showed that the logistics management skills are more important than the delivery charge which has commonly been considered the most important factor. This study offers managerial insights on TPL providers' prefer once which we can hardly find in theoretical and practical perspective.

키워드

참고문헌

  1. 구경모, '국제물류업의 제삼자물류사업(3PL) 전환에 대한 소고', '로지스틱스연구', 제11권, 제2호(2003), pp.33-55
  2. 김영갑, '인터넷쇼핑몰의 제3자 물류공급업체 결정요인에 관한 실증연구', 인하대학교 대학원 석사학위논문, 2002
  3. 방희석, 김태우, '화주기업과 제3자 물류기업간파트너십 형성요인에 관한 연구', '물류학회지', 제15권, 제1호(2005), pp141-164
  4. 백종실, '주요국 전문물류기업(3PL)시장의 동향과 시사점', 월간 해양수산, 통권 제234호(2004), pp.106-125
  5. 이창준, '제3자물류(TPL)업체와 화주기업 간 전략적 제휴시 고려해야하는 로지스틱스 서비스에 대한 탐색적 연구', 석사학위논문, 충남대학교, 2006
  6. 이충규, '제3자물류업체 선정요인에 관한 실증 연구', 인하대학교 대학원 석사학위논문, 2003.
  7. 이훈영, 'SPSS를 이용한 데이터분석', 청람출판사, 2007
  8. 한우수, '제3자물류업체 선정요인에 관한 실증적 연구', 박사학위논문, 동의대학교, 2001
  9. Kanter, R.M., 'Collaborative Advantage,' Harvard Business Review, (1994), pp.OO-108
  10. Leathy, S.E., P.R Murphy, and R.F. Poist, 'Determinants of Successful Logistical Relationships : A Third-Party Provider Perspective,' Transportation Journal, Vol.32, No.2(1995), pp.5-13
  11. Lieb, R.C. and H.L. Randall, 'A Comparison of The Use of Third-Party Logistics Services by Large American Manufacturers, 1991,1994, and 1995,' Journal of Business Logistics, Vol.17, No.1(1996), pp.305-320
  12. McGinnis, M.A. Boltic, and C.M Kochunny, 'Trends in Logistics Thought : An Empirical Study,' Journal of Business Logistics, Vol.15, No.2(1994), pp.273-303
  13. Mentzer, J.T., D.J. Flint, and J.L. Kent, 'Developing a Logistics Service Quality Scale,' Journal of Business Logistics, Vol.20, No.1(1999), pp.9-32
  14. Menon, M.K., M.A. Mcginnis, and K.B. Ackerman, 'Selection Criteria for Providers of Third-party Logistics: An Exploratory Study,' Journal of Business Logistics, Vol.19, No.1(1998), pp.121-37
  15. Murphy, P.R. and R.F. Poist(2000), 'Third Party Logistics : Some User Versus Provider Perspectives,' Journal of Business Logistics, 21(1), pp.121-131
  16. Nathalie, F.C., 'Information Management in the Logistics Service Industry : A Strategic Response to Reintegration of Logistical Activities'' Transport Logistics, Vol.1, No.2(1997), pp.115-127 https://doi.org/10.1163/156857097300151642
  17. Prahalad, C.K. and G. Hamel, 'The core Competence of the Corporation,' Harvard Business Review, Vol.68, No.3(1990), pp.79-91 https://doi.org/10.1007/3-540-30763-X
  18. Razzaque, M.A. and C.C. Sheng, 'Outsourcing of Logistics Functions : A Literature survey,' International Journal of Physical Distribution and Logistics Management, Vol.28, No.2(1998), pp.89-107 https://doi.org/10.1108/09600039810221667
  19. Sheffi, Y., 'Third-party Logistics : Present and Future Prospects,' Journal of Business Logistics, Vol.11 , No.2(1990), pp.27-39
  20. Sin, L.Y.M., A.C.B. Tse, O.H.M. Yau, J.S.Y. Lee, and L.B.Y. Lau, 'Relationship Marketing Orientation : Scale DeVelopment and Crosscultural Validation,' Journal of Business Research, Vol.58, No.2(2005), pp.185-194 https://doi.org/10.1016/S0148-2963(02)00493-9
  21. Sink, H.L. and C.J. Langley, Jr., 'A Managerial Framework for the Acquisition of Third-Party Logistics Services,' Journal of Business Logistics, Vol.18, No.2(1997), pp.163-189