Journal of Korean Society of Industrial and Systems Engineering (산업경영시스템학회지)

Society of Korea Industrial and System Engineering (한국산업경영시스템학회)
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A Simulation Analysis for the Shortening of the Patients' Stay Time in the Emergency Department

응급실 체류시간 단축을 위한 시뮬레이션 분석

  • Lee, Jung-Man (Department of Information and industrial Engineering, Yonsei University) ;
  • Kim, Mi-Yi (Department of Information and industrial Engineering, Yonsei University) ;
  • Kim, Dong-Hyun (Department of Information and industrial Engineering, Yonsei University) ;
  • Lee, Jong-Il (Department of Information and industrial Engineering, Yonsei University) ;
  • Kim, Ki-Man (Department of Information and industrial Engineering, Yonsei University) ;
  • Lee, Young-Hoon (Department of Information and industrial Engineering, Yonsei University) ;
  • Kim, Seung-Ho (Department of Emergency, Severance Hospital) ;
  • Park, Yu-Suk (Department of Emergency, Severance Hospital)
  • 이정만 (연세대학교 정보산업공학과) ;
  • 김미이 (연세대학교 정보산업공학과) ;
  • 김동현 (연세대학교 정보산업공학과) ;
  • 이종일 (연세대학교 정보산업공학과) ;
  • 김기만 (연세대학교 정보산업공학과) ;
  • 이영훈 (연세대학교 정보산업공학과) ;
  • 김승호 (연세의료원 응급의학과) ;
  • 박유석 (연세의료원 응급의학과)
  • Published : 2009.12.31
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Abstract

The purpose of this research is to find the reasons of overcrowding in the emergency department of an hospital, then to shorten the total stay time of patients. The fact that main causes of the overcrowding exist in the process of the emergency department was discovered by analysis of the data. In order to improve these process, simulation model was developed by ARENA 7.0. Staff's service time, staff's organization, process ratio, and patient's waiting time were estimated in the simulation model in consideration of the decision of the patient's course of action. Several scenarios such as the simplification of the process, the setup of dedicated pathology lab, and mixed method were suggested and evaluated. Total stay time of the patients would be reduced up to 28.45%.

Keywords

References

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