Journal of Korean society of Dental Hygiene (한국치위생학회지)
- Volume 8 Issue 4
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- Pages.19-30
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- 2008
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- 2287-1705(pISSN)
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- 2288-2294(eISSN)
A Study on the Dental Service Statifation of Cityizens in Deajeon
대전시 시민의 치과의료서비스에 관한 만족도 조사연구
- Sung, Bo-Kyun (Dept. of Dental Hygiene, Masan College, Department of Medical equipment, Vision College)
- 성보견 (전주비전대학)
- Received : 2008.08.31
- Accepted : 2008.12.15
- Published : 2008.12.30
Abstract
This study reached the following conclusions as a result of carrying out the questionnaire survey of self-descriptions for the satisfaction after the citizens of Daejon uses the dental clinics, in order to identify the factors of satisfaction to the medical services of such dental clinics to be utilized in the patient management by dental hygienists, provide the basic data to provide the medical services desired by patients. 1. 43.9% men responded to the facilities and 56.1% women to the atmosphere for the standards of selection of dental clinics by general characteristic, and the college graduates or more to the kindness (38.2%), high-school graduates (43.2%) and middle-school graduates (25.9%) or less to the close distance for the level of educational attainment (p=0.009), which was meant to have a statistical significance. 2. The execution of reservation system for the dental clinics showed 54.7%, the reserved time was observed upon the execution of such reservation system, the dental clinics where they practice such system were 40.6%, and the confirmation methods was done through the telephone with 62.5%. 3. The experience of fear upon the dental treatment showed 74.6%. The type of fear showed the machine sound (48.7%) for men and cry of others for women (70.8%) at the highest. 70% of those under 30 at the age responded to the sharp instruments at the highest. 83.3% of Yousung-gu showed the highest by responding to the cry of others for the residential areas. The statistically significant difference was shown in both the age and residential area (p=0.000). 4. Women showed higher in the distribution of gender for the sterilization of instruments for the external satisfaction of dental clinics(p=0.000) and those under 30 at the age showed the highest with 2.98