Information Systems Review (경영정보학연구)

The Korea Society of Management Information Systems (한국경영정보학회)
권호 표지

Ex Ante Evaluation Methodology for IT Investment Decision Making: Integrating the Current Best Practice Methods and Applications

정보화 투자 사전평가방법론: Best practice 평가기법 및 적용사례의 통합

  • Lee, Kuk-Hie (College of Business Administration, Konkuk University) ;
  • Park, So-Hyun (College of Business Administration, Konkuk University)
  • 이국희 (건국대학교 경영정보학과) ;
  • 박소현 (건국대학교 경영정보학과)
  • Published : 2008.04.30
Download PDF
⟨ Previous Next ⟩

Abstract

This research is to offer a structured yet practical ex-ante evaluation methodology for IT investment. Benchmarking the best practices of four Korean organizations, we try to integrate core processes, relevant measures, and evaluation dimensions into a consistent and wholesome body of evaluating methodology. The best practices we considered encompass a wide range of business enterprises, including for-profit, non-profit, service-oriented, and manufacturing entities. The proposed methodology consists of three stages; the first stage checks the validity of investments by looking into comprehensiveness of planning, willingness to accomplish, justifiable grounds for the investments, overlapping investments, and obstructing risks; the second do so by putting an IT investment into economic, strategic, and technological perspectives; and the last third would produce a unified quantity that summarizes outcome of the previous stages. Incorporating the proven knowledge, guidelines, and quantifying tools, the methodology could make a valuable reference model for IT evaluation practitioners who have been bedeviled by having to going through such ex-ante evaluations.

본 연구의 목적은 실무현장에서 필요로 하는 구체적, 실용적 정보화 투자 사전평가방법론을 제공하는데 있다. 이를 위하여 현재 시점에서 Best practice로 인식되고 있는 4개 조직의 사전평가 제도, 방법론, 수행사례를 벤치마킹하고, 그 프로세스, 지표, 측정기법을 통합하여 일관성있는 방법론 체계로 재구성하였다. 본 연구에서 선택한 Best practice 사례는 각각 민간기업과 공공조직, 서비스 분야와 제조 분야, 평가체계와 개별 평가사례를 대표한다고 볼 수 있다. 본 연구의 사전평가방법론은 크게 3단계로 구성되어 있다. 1단계 투자계획 타당성 분석에서는 제안된 정보화 계획 자체의 타당성을 사업계획 충실성, 추진의지, 투자비용 적정성, 중복투자, 조달가능성, 리스크 등의 관점에서 판단한다. 그리고 2단계에서는 정보화가 창출하는 효과의 타당성을 경제적, 전략적, 기술적 관점에서 분석하며, 3단계에서는 다양한 관점의 평가결과를 정량적으로 종합 평점화한다. 이 방법론은 Best practice사례가 축적한 수년간의 노하우와 검증된 가이드라인을 담고 있으며, 특히 리스크 분석, 화폐가치 산출, 종합평점 산출을 위한 정량화 기법은 여러 기업의 사전평가 담당자에게 유용한 참조모델을 제공할 수 있을 것이다. 이 연구는 그 동안 여러 기업들이 개별적으로 제기해 오던 문의와 요청에 대한 일괄적 대응으로 이해할 수 있다.

Keywords

References

  1. 구본재, 이국희, 'IT프로젝트의 기본 속성과 사전 타당성 분석결과가 투자의사결정에 미치는 영향', Information Systems Review, 제9권, 제1호, 2007, pp. 161-189
  2. 권민영, 구본재, 이국희, 'AHP 기법을 적용한 IT 프로젝트 사전타당성 평가항목의 가중치 산 출', Information Systems Review, 제8권, 제 1호, 2006, pp. 265-285
  3. 이국희, 구본재, 'IT프로젝트 유형과 오너쉽이 IT 가치평가에 미치는 영향', Journal of Information Technology Applications and Management, Vol.9, No.3, 2002, pp. 79-95
  4. 이영재, 위기관리, 생능출판사, 2006
  5. 한구개발연구원(KDI), 국가환경종합정보시스템 구축사업 예비타당성조사 보고서, 2004
  6. Au, Y. A. and Kauffman, R. J., 'What do you know? rational expectations in information technology adoption and investment', Journal of Management Information Systems, Vol.20, No.2, 2003, pp. 49-76 https://doi.org/10.1201/1078/43204.20.2.20030301/41470.8
  7. Avison, D., Jones, J., Powell, P, and Wilson, D., 'Using and validating the strategic alignment model', The Journal of Strategic Information Systems, Vol.13, No.3, 2004, pp. 223-246 https://doi.org/10.1016/j.jsis.2004.08.002
  8. Bacon, C. J., 'The use of decision criteria in selecting information systems/technology investments', MIS Quarterly, Vol.16, No.3, 1992, pp. 335-353 https://doi.org/10.2307/249532
  9. Bannister, F. and Remenyi, D., 'Acts of faith: Instinct, value and IT investment decisions', Journal of Information Technology, Vol.15, 2000, pp. 231-241 https://doi.org/10.1080/02683960050153183
  10. Bardhan, I., Bagchi, S. and Sougstad, R., 'Prioritizing a portfolio of information technology investment projects', Journal of Management Information Systems, Vol.21, No.2, 2004, pp. 33-60 https://doi.org/10.1080/07421222.2004.11045803
  11. Barki, S. R. and Talbot, J. 'Toward an assessment of software development risk', Journal of Management Information Systems, Vol. 10, No.2, 1993, pp. 203-225 https://doi.org/10.1080/07421222.1993.11518006
  12. Barua, A., Konana, P., Whinston, A., and Yin, F., 'An empirical investigation of net-enabled business value', MIS Quarterly, Vol. 28, No.4, 2004, pp. 585-620 https://doi.org/10.2307/25148656
  13. Beard, J. and Sumner, M., 'Seeking strategic advantage in the post-net era: viewing ERP systems from the resource based perspectives', The Journal of Strategic Information Systems, Vol.13, No.2, 2004, pp. 129-150 https://doi.org/10.1016/j.jsis.2004.02.003
  14. Bhatt, F. and Grover, V., 'Types of information technology capabilities and their role in competitive advantages: an empirical study', Journal of Management Information Systems, Vol.22, No.2, 2005, pp. 253-277 https://doi.org/10.1080/07421222.2005.11045844
  15. Data, S. and Mukherjee, S. K., 'Developing a risk management matrix for effective project planning: an empirical study', Project Management Journal, June 2001, pp. 45-57
  16. Davern, M. J. and Kauffman, R. J., 'Discovering potential and realizing value from information technology investments', Journal of Management Information Systems, Vol.16, No.4, 2000, pp. 121-143 https://doi.org/10.1080/07421222.2000.11518268
  17. Dehning, B., Richardson, V. and Zmud, R., 'The value relevance of announcements of transformational information technology investments', MIS Quarterly, Vol.27, No.4, 2003, pp. 637-656 https://doi.org/10.2307/30036551
  18. DeLone, W. and McLean, E., 'Information systems success: the quest for the dependent variable', Information Systems Research, Vol.3, No.1, 1992, pp. 60-95 https://doi.org/10.1287/isre.3.1.60
  19. DeLone, W. and McLean, E., 'The DeLone and McLean model of information systems success: a ten-year upgrade', Journal of Management Information Systems, Vol.19, No.4, 2003, pp. 9-30 https://doi.org/10.1080/07421222.2003.11045748
  20. Devaraj, S. and Kohli, R., 'Information technology payoff in the health-care industry: a longitudinal study', Journal of Management Information Systems, Vol.16, No.4, 2000, pp. 41-68 https://doi.org/10.1080/07421222.2000.11518265
  21. Erickson, J., The total economic impacts of network appliance's solution relating to business continuance, Giga Information Group Whitepaper, 2002
  22. Escobar-Perez, B., 'Information systems investment decisions in business practice: the Spanish case', European Journal of Information Systems, Vol.7, 1998, pp. 202-209 https://doi.org/10.1057/palgrave.ejis.3000303
  23. GAO, A Framework for Assessing and Improving Process Maturity. U.S.A., GAO, 2000
  24. Griffiths, G. and Finlay, P., 'IS-enabled sustainable competitive advantage in financial services, retailing and manufacturing', The Journal of Strategic Information Systems, Vol.13, No.1, 2004, pp. 29-59 https://doi.org/10.1016/j.jsis.2004.03.002
  25. Irani, Z., 'Information Systems Evaluation: navigating through the problem domain', Information and Management, Vol.40, 2002, pp.11-24 https://doi.org/10.1016/S0378-7206(01)00128-8
  26. Irani, Z. and Love, P., 'The propagation of technology management taxonomies for evaluating investments in information systems', Journal of Management Information Systems, Vol.17, No.3, 2001, pp. 161-177
  27. Irani, Z. and Love, P., 'Information system evaluation: past, present, and future', European Journal of Information Systems, Vol.10, 2001, pp. 183-188 https://doi.org/10.1057/palgrave.ejis.3000408
  28. Irani, Z. and Love, P., 'Developing a frame of reference for ex-ante IT/IS investment evaluation', European Journal of Information Systems, Vol.11, 2002, pp. 74-82 https://doi.org/10.1057/palgrave/ejis/3000411
  29. Kaplan, R. and Norton, D., Translating Strategy into Action: The Balanced Scorecard. Boston, Harvard Business School Press, 1996
  30. Love, P., Irani, Z., Standing, C., Lin, C., and Burn, J. 'The enigma of evaluation: benefits, costs and risks of IT in Australian small-medium- sized enterprises', Information and Management, Vol.42, 2005, pp. 947-964 https://doi.org/10.1016/j.im.2004.10.004
  31. Parker, M. M., Benson, R. J., and Trainor, H. E., 'Information Economics: Linking Business Performance to Information Technology', Prentice-Hall, Englewood Cliffs, New Jersey, 1988
  32. Primrose, P. L., 'Selecting and evaluating cost-effective MRP and MPRII', International Journal of Operations and Production Management, Vol.10, No.1, 1990, pp. 51-66
  33. Serafeimidis, V. and Smithson, S., 'Information systems evaluation in practice: a case study of organizational change', Journal of Information Technology, Vol.15, 2000, pp. 93-105 https://doi.org/10.1080/026839600344294
  34. Smithson, S. and Hirschheim, R., 'Analyzing information systems evaluation: another look at an old problem', European Journal of Information Systems, Vol.7, 1998, pp. 158-174 https://doi.org/10.1057/palgrave.ejis.3000304
  35. Tallon, P., Kraemer, K. and Gurbaxani, V., 'Executives perceptions of the business value of information technology: a process-ori ented Approach', Journal of Management Information Systems, Vol.16, No.4, 2000, pp. 145-173 https://doi.org/10.1080/07421222.2000.11518269
  36. Whitman, E. M. and Mattord, J. H. 'Management of Information Security', THOMSON, 2004, pp. 308-312