DOI QR코드

DOI QR Code

A Study on the Factors to Increase the Usage of e-Learning Systems in Class-based Education: Social, Technological, and Personal Factors

대학의 교실수업에서 이러닝시스템 이용의 활성화에 관한 연구: 사회적, 기술적, 개인적 특성

  • 최수정 (전남대학교 경영학과 BK21 (n)Biz 컨버전스 사업단)
  • Published : 2008.12.30

Abstract

Universities have recognized e-Learning Systems as the critical IT resources which contribute to improving the competitiveness of the universities as well as the quality of the traditional class-based lectures. Instructors deliver the main contents in the class. Other supplementary activities like online discussions, sharing of teaching-learning materials, submission of homeworks, communication among the learners and between the instructors and the learners, and so on can be efficiently facilitated using e-Learning Systems. In other words, e-Learning Systems enable a blended learning combined class-based lectures and e-learning in a variety of ways. Nonetheless, compared to the level of implementation of e-Learning Systems, the usage of both the instructors and the learners is not high. Accordingly, this study examines the determinants to affect on the usage of e-Learning Systems from the learners perspective. To draw the key determinants, we review the IS literatures related to adoption or use of the IS like Media Richness Theory (MRT), Technology Acceptance Model (TAM), Social Influence Model (SIM), and Self-efficacy Model. The variables are drawn out to be expected on the usage of e-Learning like Media Richness, Ease of Use from MRT, TAM and Instructor's Influence, Co-learner's Influence from SIM, and Self-efficacy. To test our model and hypotheses, we have collected data in the class-based lectures using e-Learning System complementary. The results of the test with 192 data are as follows: Firstly, it shows that the Instructor's Influence and the Media Richness are the influential determinants to affect on the Perception of Usefulness of e-Learning Systems. Additionally, the Co-learner's Influence and Ease of Use in order is significant to the Perception of Usefulness. Secondly, as to the degree of use of the e-Learning Systems, the Co-leaner's Influence, the Media Richness, and the Ease of Use are, in that order, the significant determinants. The Perception of Usefulness, also, founded a key factor on increasing the use of e-Learning Systems. On the other hand, the Instructor's Influence is not significant to the use of e-Learning Systems. Finally, it has been found that Self-efficacy is significant to the Perception of Media Richness, Ease of Use, but not significant to the Perception of Usefulness.

Keywords

References

  1. 김기수, 한영춘, 이상헌, "웹기반 원격교육시스템의 학습효과에 영향을 미치는 요인에 관한 연구," 경영연구, 제18권, 제3호, 2003, pp. 195-218.
  2. 유일, 신선진, "교수자 요인과 매체풍부성이 원격교육 학습자의 이용의도와 학습성과에 미치는 영향," 정보시스템연구, 제15권, 제3호, 2006, pp. 35-53.
  3. 유일, 황준하, "학습자의 원격교육시스템 이용 의도와 성과에 대한 원격교육 자기효능감의 역할," 경영정보학연구, 제12권, 제3호, 2002, pp. 45-70.
  4. 서길수, "과업의 특성과 매체 경험이 인지된 매체 풍요도와 사회적 존재성에 미치는 영향," 경영정보학연구, 제8권, 제3호, 1998, pp. 119-134.
  5. 이웅규, 이종기, "e-Learning에서의 학습환경과 학습자 자기효능감이 학습 유효성에 미치는 영향," 경영정보학연구, 제16권, 제1호, 2006, pp. 1-21. https://doi.org/10.1111/j.1365-2575.2006.00210.x
  6. 이혜정, 내 강의를 업그레이드 해주는 Blended e-Learning 교수전략, 서울대학교 교수 학습개발센터, 2006.
  7. 이혜정, 이성혜, "대학교육의 질 제고를 위한 블렌디드 이러닝 활성화 방안 : 교수들의 인식 및 요구 조사 분석으로부터," 교육정보미디어연구, 제13권, 제4호, 2007, pp. 77-102.
  8. 이혜정, 홍영일, 손지영, "Blended e-Learning 환경에서 학생 간 온라인 피드백 유형이 학업성위도, 만족도, 학습자가 인지 하는 학습결과에 미치는 영향," 교육정보미디어연구, 제13권, 제3호, 2007, pp. 131-157.
  9. 임정훈, "혼합형 학습(blended learning) 전략의 초중등학교 현장 적용 가능성 탐색," 교육학연구, 제42권, 제2호, pp. 399-431.
  10. 정대율, 전용기, "가상대학시스템 전략계획수립을 위한 교수자 측면의 요구분석에 관한 연구: K대학의 사례를 중심으로," Information Systems Review, 제4권, 제1호, 2002, pp. 89-110.
  11. 정해용, 김상훈, "사이버교육 효과의 영향요인에 관한 실증적 연구: 공공조직을 중심으로," 정보시스템연구, 제11권, 제1호, 2002, pp. 51-74.
  12. 최수정, 강경준, 고일상, "이러닝시스템의 매체 풍부성, 매체유용성, 매체경험이 학습자 만족에 미치는 영향," Journal of Information Technology Applications & Management, Vol. 14, No. 2, June 2007, pp. 27-47.
  13. 한국전자거래진흥원, 한국사이버교육학회, 이러닝 백서, 산업자원부, 2005.
  14. Agarwal, R. and Karahanna, E., "Time Flies When Your Having Fun: Cognitive Absorption and Beliefs about Information Technology Usage," MIS Quarterly, Vol. 24, No. 4, 2000, pp. 665-694.
  15. Alavi, M., "Computer-Mediated Collaborative Learning: An Empirical Evaluation," MIS Quarterly, June 1994, pp. 159-174.
  16. Alavi, M. and Leidner, E. E., "Research Commentary: Technology-Mediated Learning: A Call for Greater Depth and Breath of Research," Information Systems Research, Vol. 12, No. 1, March 2001, pp. 1-10. https://doi.org/10.1287/isre.12.1.1.9720
  17. Alavi, M. and Wheeler, B. C., "Using IT to Reengineer Business Education: An Exploratory Investigation of Collaborative Telelearning," MIS Quarterly, Sep. 1995, pp. 293-312.
  18. Anderson, J. C. and Gerbing, D. W., "Structural Equation Modeling in practice: A Review and Recommended Two-step Approach," Psychological Bulletin, Vol. 103, 1988, pp. 396-402.
  19. Bandura, A., Social Learning Theory, Prentice Hall, Englewood Cliffs, NJ, 1977.
  20. Bandura, A., "Self-Efficacy Mechanisms in Human Agency," American Psychologist, Vol. 37, No. 2, 1982, pp. 122-147. https://doi.org/10.1037/0003-066X.37.2.122
  21. Bandura, A., Social Foundations of Thought and Action, Prentice Englewood Cliffs, NJ, 1986.
  22. Carlson, J. R. and Zmud, R. W., "Channel Expansion Theory and the Experiential Nature of Media Richness Perceptions," Academy of Management Journal, Vol. 42, No. 2, 1999, pp. 153-170. https://doi.org/10.2307/257090
  23. Carlson, J., Channel Expansion Theory: A Dynamic View of Media and Information Richness Perceptions, Unpublished Doctoral Dissertation, Florida State University, 1995.
  24. Daft, R. L. and Lengel, R. H., "Orgnizational Information Requirements, Media Richness and Structural Design," Management Science, May 1986, pp. 554-571.
  25. Daft, R. L., Lengel, R. H., and Trevin˜o, L. K., "Message Equivocality, Media Selection, and Manager Performance: Implications for Information Systems," MIS Quarterly, Sep. 1987, pp. 355-366.
  26. Davis, F. D., "Perceived Usefulness, Perceived Ease of Use, User Acceptance of Information Technology," MIS Quarterly, Vol. 13, 1989, pp. 319-340. https://doi.org/10.2307/249008
  27. Davis, F. D., Bagozzi, R. P., and Warshaw, P. R., "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models," Management Science, Vol. 35, No. 8, 1989, pp. 982-1002. https://doi.org/10.1287/mnsc.35.8.982
  28. DeLone, W. H. and McLean, E. R., "Information Systems Success: The Quest for the Dependent Variable," Information Systems Research, Vol. 3, No. 1, 1992, pp. 60-95. https://doi.org/10.1287/isre.3.1.60
  29. EL-Shinnawy, M. and Markus, M. L., "Acceptance of Communication Media in Organizations: Richness or Features?" IEEE Transactions on Professional Communication, Vol. 41, No. 4, Dec. 1998, pp. 242-253. https://doi.org/10.1109/47.735366
  30. Fornell, C. and Larcker, D. F., "Evaluating Structural Equation Models with Unobservable Variables and Measurement Error," Journal of Marketing Research, Vol. 19, No. 4, 1981, pp. 440-452.
  31. Fulk, J., Schmitz, J., and Steinfield, C., "A Social Influence Model of Technology Use," In J. Fulk and C. Steinfield (Eds.), Organizations and Communication Technology, 1990, pp. 117-142.
  32. Fulk, J., Steinfield, C., Schmitz, J., and Power, G., "A Social Information Processing Model of Media Use in Organizations," Communication Research, Vol. 14, 1987, pp. 529-552. https://doi.org/10.1177/009365087014005005
  33. Fulk, J. "Social Construction of Communication Technology," Academy of Management Journal, Vol. 36, No. 5, 1993, pp. 921-950. https://doi.org/10.2307/256641
  34. Hair, J. F. Jr., Anderson, R. E., Tatham, R. L., and Black, W. C., Multivariate Data Analysis, 5th ed., Prentice-Hall International, 1998.
  35. Kraut, R. E., Rice, R. E., Cool, C., and Fish, R. S., "Varieties of Social Influence: The Role of Utility and Norms in the Success of a New Communication Medium," Organization Science, Vol. 9, No. 4, 1998, pp. 437-453. https://doi.org/10.1287/orsc.9.4.437
  36. Markus, M. L., "Electronic Mail as the Medium of Managerial Choice," Organization Science, Vol. 5, 1994, pp. 502-527. https://doi.org/10.1287/orsc.5.4.502
  37. Markus, M. L., "Toward a 'Critical Mass' Theory of Interactive Media: Universal Access, Interdependence and Diffusion," Communication Research, Vol. 14, No. 5, Oct. 1987, pp. 491-511. https://doi.org/10.1177/009365087014005003
  38. Markus, M. L., "Toward a 'Critical Mass' Theory of Interactive Media," in Janet Fulk and Charles Steinfield (Eds.), Organizations and Communication Technology, Newbury Park, CA: Sage Publications, 1990, pp. 194-218.
  39. Nunnally, J, Psychometric Theory, New York: McGraw Hill, 1978.
  40. Roberts, T. G., Irani, T. A., Telg, R. W., Lundy, L. K., "The Development of Instrument to Evaluate Distance Education Courses Using Student Attitudes," The American Journal of Distance Education, Vol. 19, No. 1, 2005, pp. 51-64. https://doi.org/10.1207/s15389286ajde1901_5
  41. Roca, J. C., Chiu, C., and Martinez, F. J., "Understanding e-Learning Continuance Intention: An Extension of the Technology Acceptance Model," International Journal of Human-Computer Studies, Vol. 64, 2006, pp. 683-696. https://doi.org/10.1016/j.ijhcs.2006.01.003
  42. Seddon, F. B., "A Respecification and Extension of the DeLone and McLean Model of IS Success," Information Systems Research, Vol. 8, No. 3, 1997, pp. 240-253. https://doi.org/10.1287/isre.8.3.240
  43. Stewart, I., "Development and Validation of an Instrument for Student Evaluation of the Quality of Web-Based Instruction," The American Journal of Distance Education, Vol. 18, No. 3, 2004, pp. 131-150. https://doi.org/10.1207/s15389286ajde1803_2
  44. Trevino, L. K., Lengel, R., Bodensteiner, W., Gerloff, E., and Muir, N., "The Richness Imperative and Cognitive Style: The Role of Individual Differences in Media Choice Behavior," Management Communication Quarterly, Vol. 4, 1990, pp. 176-179. https://doi.org/10.1177/0893318990004002003
  45. Trevino, L. K., Webster, J., and Stein, E. W., "Making Connections: Complementary Influences on Communication Media Choices, Attitudes, and Use," Organization Science, Vol. 11, No. 2, March-April 2000, pp. 163-182. https://doi.org/10.1287/orsc.11.2.163.12510
  46. van den Hooff, B., Groot, J., and de Jonge, S., "Situational Influences on the Use of Communication Technologies," Journal of Business Communication, Vol. 41, No. 2, Jan. 2005, pp. 4-27.
  47. Venkatesh, V. and Davis, F. D., "A Model of the Antecedents of Perceived Ease of Use: Development and Test," Decision Science, Vol. 27, No. 3, 1996, pp. 451-481. https://doi.org/10.1111/j.1540-5915.1996.tb01822.x
  48. Venkatesh, V. and Davis, F. D., "A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies," Management Science, Vol. 46, No. 2, 2000, pp. 186-204. https://doi.org/10.1287/mnsc.46.2.186.11926
  49. Venkatesh, V., "Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model," Information Systems Research, Vol. 11, No. 4, Dec. 2000, pp. 342-365. https://doi.org/10.1287/isre.11.4.342.11872
  50. Venkatesh, V., Morris, M. G., Davis, G. B., and Davis, F. D., "User Acceptance of Information Technology: Toward A United View," MIS Quarterly, Vol. 27, No. 3, Sep. 2003, pp. 425-478.
  51. Wang, Y.S., "Assessment of Learner Satisfaction with Asynchronous Electronic Learning Systems," Information & Management, Vol. 41, 2003, pp. 75-86. https://doi.org/10.1016/S0378-7206(03)00028-4
  52. Webster, J. and Trevin˜o, L. K., "Rational and Social Theories as Complementary Explanations of Communication Media Choices: Two Policy-Capturing Studies," Academy of Management Journal, 1995, Vol. 38, No. 6, pp. 1544-1572. https://doi.org/10.2307/256843
  53. Webster, J. and Hackley, P., "Teaching Effectiveness in Technology- Mediated Distance Learning," Academy of Management Journal, Vol. 40, No. 6, 1997, pp. 1282-1309. https://doi.org/10.2307/257034
  54. Wixom, B. H. and Todd, P. A., "A Theoretical Integration of User Satisfaction and Technology Acceptance," Information Systems Research, Vol. 16, No. 1, 2005, pp. 85-102. https://doi.org/10.1287/isre.1050.0042

Cited by

  1. Strategic Role of ICT for E-Education vol.18, pp.2, 2009, https://doi.org/10.5859/KAIS.2009.18.2.151
  2. An Empirical Study on the Factors Affecting e-Learning Learners Satisfaction vol.18, pp.3, 2009, https://doi.org/10.5859/KAIS.2009.18.3.001
  3. The Effects of Self-directed Learning Ability and Motivation on Learning Satisfaction of Nursing Students in Convergence Blended Learning Environment vol.13, pp.9, 2015, https://doi.org/10.14400/JDC.2015.13.9.11