Journal of Information Technology Applications and Management
- Volume 15 Issue 4
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- Pages.189-203
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- 2008
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- 1598-6284(pISSN)
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- 2508-1209(eISSN)
Performance Measures of e-Government Initiatives : Towards a Comprehensive Model
전자정부사업 평가를 위한 표준운영모델에 대한 타당성 연구
Abstract
Technology plays an important role in e-Government with people and policies to make e-Government more efficient. And much attention and investment has been given to the technological development, so called informatization, of electronic government (e-Government) in Korea. But the measures of quality and efficiency for the e-Government initiatives have not been verified well. For this reason, a great deal of effort has been devoted to develop the measurement of e-Government system; however, a measurement model to support such effort has not been developed enough yet. In this empirical study, we proposed a comprehensive theoretical model for measuring performance of e-Government initiatives and analyzed such model through 112 collected questionnaires from people in charge of informatization in central government administrations.