경영과학 (Korean Management Science Review)

한국경영과학회 (The Korean Operations Research and Management Science Society)
권호 표지

구매자-공급자간의 상호신뢰가 협업과 공급사슬 성과에 미치는 영향 : 이동통신산업을 중심으로

The Effect of Trust between Buyer-Supplier Relationship on Collaboration and Supply Chain Performance : Networks Industry in Korea

  • 발행 : 2008.03.31
PDF 다운로드
⟨ 이전 논문 다음 논문 ⟩

초록

Through collaboration between buyers and suppliers, their companies try to achieve their own objectives and competitive advantages. And it is known that trust between them also would influence the effects of collaboration, which would increase their performances. In this study, above three domains of constructs : trust, collaborative behavior, performance are handled. From gathering data about a mobile networks industry and building a research model, we acquire the results of the study. Through nine hypotheses, the study show the results. The end of this paper describes managerial implications for collaborative performance and SCM strategy.

키워드

참고문헌

  1. Anderson, J. and D.W. Gerving, "Structural Equation Modeling in Practice：A Review and Recommended Two-Step Approach," Psychological Bulletin, Vol. 103, No.3(1988), pp.411-423 https://doi.org/10.1037/0033-2909.103.3.411
  2. Anderson, E. and B. Weitz, "The Use of Pledges to Build and Sustain Commitment in Distribution Channels," Journal of Marketing Research, Vol.29, No.1(1992), pp.18-24 https://doi.org/10.2307/3172490
  3. Bakos, J.Y. and E. Brynjolfsson, "Information technology, incentives, and the optimal number of suppliers," Journal of Management Information System, Vol. 10, Fall(1993), pp.37-53 https://doi.org/10.1080/10580539308906955
  4. Beamon, B.M., "Measuring supply chain performance," International Journal of Operations and Production Management, Vol.10, No.3(1999), pp.275-292
  5. Bensaou, M., "Portfolios of Buyer-Supplier Relationships," Sloan Management Review, Vol.40, No.3(1999), pp.35-44
  6. Benton, W.C. and M. Maloni, "The Influence of Power Driven Buyer/Seller Relationships on Supply Chain Satisfaction," Journal of Operations Management, Vol.23, No.1(2005), pp.1-22 https://doi.org/10.1016/j.jom.2004.09.002
  7. Bogdozan, K., J. Deyst, and D.M.M. Lucas, "Architectural Innovation in Product Development through early Supplier Integration," R&D Management, Vol.28, No.3(1998), pp.163-173 https://doi.org/10.1111/1467-9310.00093
  8. Chien, T.K., T.H. Chang, and C.H. Su, "Did You Efforts Really Win Customer's Satisfaction?," Industrial Management & Data Systems, Vol.103, No.4(2003), pp.253-262 https://doi.org/10.1108/02635570310470647
  9. Chin, W.W., "Issue and Opinion on Structural Equation Modeling," MIS Quarterly, Vol.21, No.1(1998a), pp.7-16
  10. Chin, W.W., "The Partial Least Squares Approach to Structural Equation Modeling, In Modern Methods for Business Search," G.A. Marcoulides(ed.), Lawrence Eribaum Associates, Mahwah, NJ., (1998b), pp.295-336
  11. Clemons, E.K. and M.C. Row, "Limits to interfirm coordination through information technology：Results of a field study in consumer packaged good distribution," Journal of Management Information Systems, Vol.10, No.1(1993), pp.73-95 https://doi.org/10.1080/10580539308906933
  12. Davis, T., "Effective Supply Chain Management," Sloan Management Review, Vol.34, No.4(1993), pp.35-46
  13. Dyer, J.H., "Effective Interfirm Collaboration： How Firms Minimize Transaction cost and Maximize Transaction Value," Strategic Management Journal, Vol.18, No.7(1997), pp.535-556 https://doi.org/10.1002/(SICI)1097-0266(199708)18:7<535::AID-SMJ885>3.0.CO;2-Z
  14. Fornell, C. and D.F. Larcker, "Evaluating Structural Equation Models with Unobservable Variables and Measurement Error," Journal of Marketing Research, Vol.18(1981), pp.39-50 https://doi.org/10.2307/3151312
  15. Frohlich, M.T. and R. Westbrook, "emand Chain Management in Manufacturing and Services：Web-Based Integration, Drivers and Performance," Journal of Operations Management, Vol.20, No.6 (2002), pp.729-745 https://doi.org/10.1016/S0272-6963(02)00037-2
  16. Hair, J.F., R.E. Anderson, R.L. Tatham and W.C. Black, "Multivariate Data Analysis," Fifth-Edition, Prentice Hall, 1998
  17. Heide, J.B. and G. John, "Alliances in Industrial Purchasing：The Determinants of Joint Action in Buyer-Supplier Relationships," Journal of Marketing Research, Vol.27(1990), pp.24-36 https://doi.org/10.2307/3172548
  18. Heide, J.B. and A.S. Miner, "The Shadow of The Future：Effects of Anticipated Interaction and Frequency of Contact on Buyer-Seller Cooperation," Academy of Management Journal, Vol.35, No.2(1992), pp.265-291 https://doi.org/10.2307/256374
  19. Heikkila, J., "From Supply to Demand Chain Management：Efficiency and Customer Satisfaction," Journal of Operations Management, Vol.20, No.6(2002), pp.747-767 https://doi.org/10.1016/S0272-6963(02)00038-4
  20. Jap, S.M., "Pie-Expension Efforts：Collaboration Processes in Buyer-Supplier Relationships," Journal of Marketing Research, Vol.36, No.4(1999), pp.461-475 https://doi.org/10.2307/3152000
  21. Johnston, D.A., D.M. McCutcheon, F.I. Stuart, and H. Kerwood, "Effects of Supplier Trust on Performance of Cooperative Supplier Relationships," Journal of Operations Management, Vol.22, No.1 (2004), pp.23-38 https://doi.org/10.1016/j.jom.2003.12.001
  22. Kumar, N., L.K. Scheer and J.-B.E.M. Steenkamp, "The Effects of Perceived Interdependence on Dealer Attitudes," Journal of Marketing Research, Vol.32, No.3(1995), pp.348-356 https://doi.org/10.2307/3151986
  23. Lambert, D.M., M.A. Emmelhainz and J.T. Gardner, "Developing and Implementing Supply Chain Partnerships," The International Journal of Logistics Management, Vol.7, No.2(1999), pp.1-17
  24. Lambert, D.M. and M.C. Cooper, "Issues in Supply Chain Management," Industrial Marketing Management, Vol.29, No.1 (2000), pp.65-83 https://doi.org/10.1016/S0019-8501(99)00113-3
  25. Lane, C. and R. Bachman, "The Social Constitution of Trust：Supplier Relations in Britain and Germany," Organization Studies, Vol.17, No.3(1996), pp. 65-395
  26. Lee, H.L. and S. Whang, E-business and Supply Chain Integration, Stanford Global Supply Chain Management Forum, 2001
  27. Levy, D.L., "Lean Production in An International Supply Chain," Sloan Management Review, Vol.38, No.1(1997), pp. 4-102
  28. Mentzer, J.T., J.H. Foggin and S.L. Golicic, "Collaboration：The Enablers, Impediments, and Benefits," Supply Chain Management Review, Vol.4, No.4(2000), pp.52-58
  29. Moberg, C.R. and T.W. Speh, "Evaluating the Relationship Between Questionable Business Practices and The Strength of Supply Chain Relationships," Journal of Business Logistics, Vol.24, No.2 (2003), pp.1-19
  30. Mohr, J. and R. Spekman, "Characteristics of Partnership Success：Partnership Attributes, Communication Behavior, and Conflict Resolution Techniques," Strategic Management Journal, Vol.15, No.2(1994), pp.135-152 https://doi.org/10.1002/smj.4250150205
  31. Moody, P.E., Breakthrough Partnering Creating a Collective Enterprise Advantage, Omneo, Essex Junction, UK, 1993
  32. Morgan, R.M. and S.D. Hunt, "The Commitment- Trust Theory of Relationship Marketing," Journal of Marketing, Vol. 8(1994), pp.20-38
  33. Pearce, W.B., "Trust in interpersonal relationships," Speech Monographs, Vol. 41, No.3(1974), pp.236-244 https://doi.org/10.1080/03637757409375842
  34. Ring, P.S. and Van De Van, A.H., "Developmental Processes of Cooperative Interorganizational Relationships," Academy of Management Review, Vol.19, No. 1(1994), pp.90-118 https://doi.org/10.2307/258836
  35. Sakakibara, K., "R&D Cooperation among Competitors：A Case Study of the VLSI Semiconductor Research Project in Japan," Journal of Engineering and Technology Management, Vol.10, No.4(1993), pp.393-407 https://doi.org/10.1016/0923-4748(93)90030-M
  36. Shin, H., "Supply Management Orientation and Supplier/Buyer Performance," Journal of Operations Management, Vol. 18, No.3(2000), pp.317-334 https://doi.org/10.1016/S0272-6963(99)00031-5
  37. Slack, N., The Manufacturing Advantage ：Achieving Competitive Manufacturing Operations, London, Mercury, 1991
  38. Smith, J.B. and D.W. Barclay, "The Effects of Organizational Differences and Trust on the Effectiveness of Selling Partner Relationships," Journal of Marketing, Vol.61, No.1(1997), pp.3-21 https://doi.org/10.2307/1252186
  39. Tracey, M., M.A. Vonderembse, and J. Lim, "Manufacturing technology and strategy formulation：keys to enhancing competitiveness and improving performance," Journal of Operations Management, Vol.17, No.4(1999), pp.411-428 https://doi.org/10.1016/S0272-6963(98)00045-X
  40. Tyndall, G., C. Gopal, W. Partsch, and J. Kamauff, "Supercharging Supply Chains," Purchasing and Supply Management, Vol. 12, No.1(1999), pp.9-10
  41. Vickery. S.K., J. Jayaram, C. Droge, and R. Calantone, "The Effect of an Integrative Supply Chain Strategy on Customer Service and Financial Performance：An Analysis of Direct versus Indirect Relationships," Journal of Operations Management, Vol.21, No.5(2003), pp.523-539 https://doi.org/10.1016/j.jom.2003.02.002
  42. White, G.P., "A meta-analysis model of manufacturing capabilities," Journal of Operations Management, Vol.63, No.4 (1996), pp.315-331
  43. Williamson, O.E., The Economic Institutions of Capitalism, New York, Free Press, 1985
  44. Woods, J., "The Demand Chain," Gartner Symposium ITXPO, 2002
  45. Zand, D.E., "Trust and Managerial Problem Solving," Administrative Science Quarterly, Vol.17, No.2(1972), pp.229-239 https://doi.org/10.2307/2393957
  46. Zhang Q., M.A. Vonderembse, and J. Lim, "Value chain flexibility：a dichotomy of competence and capability," International Journal of Production Research, Vol. 40, No.3(2002), pp.561-583 https://doi.org/10.1080/00207540110091695