DOI QR코드

DOI QR Code

The Effect of Work Conditions on Job Stress of Social Workers

사회복지사의 근로조건이 직무 스트레스에 미치는 영향

  • Choi, Soo-Chan (School of Social Welfare, Yonsei University) ;
  • Kim, Sang-A (Dept. Silver Welfare, Dong Seoul College) ;
  • Hur, Young-Hye (Dept. of Preventive Medicine and Public Health, Kwandong University) ;
  • Park, Woong-Sub (Dept. of Preventive Medicine and Public Health, Kwandong University)
  • 최수찬 (연세대학교 사회복지대학원) ;
  • 김상아 (동서울대학 실버복지과) ;
  • 허영혜 (관동대학교 의과대학 예방의학교실) ;
  • 박웅섭 (관동대학교 의과대학 예방의학교실)
  • Published : 2008.09.30

Abstract

Abstract - Objective: This study was conducted to investigate the effect of work conditions on job stress of social workers in Seoul. Method: For this survey, a self-reported questionnaire was administrated to 1,000 social workers working in all of organization for social welfare practice in Seoul. The number of responded questionnaires was 431. Multiple linear regression analysis was used for job stress as the dependent variables and control variables. Results: The result of multiple linear regression analysis indicated that regular rest breaks had significantly effect on job stress level but long working hours did not. When regular rest breaks was guaranteed job stress of social workers significantly lowered 8.4 point. In addition standardized regression coefficients and partial R2 of regular rest breaks was the highest score among the variables. Conclusion: This study suggests that it is the most important to guarantee regular rest breaks in the work schedule in order to alleviate job stress of social workers.

Keywords

References

  1. Dolgoff R, Feildstein D & Skolnik L. Understand social welfare. New York, Longman, 1997, p318
  2. In Yang OK, Kim JJ, Seo MK, Kim MO, Kim SH. Social work practice. Seoul, Nanam Publishing House, 2000, p24(Korean)
  3. Azar ST. Preventing burnout in professionals and paraprofessionals who work with chid abuse and neglect cases: A cognitive behavioral approach to supervision. JCLP/In Session. Psychotherapy in Practice 2000;56(5):643-663
  4. Chai GM. The problems of social welfare facilities and the assignments and strategies for improvements. Social Welfare Policy 2003;16:79-106(Korean)
  5. Chang SJ, Koh SB, Kang DM, Kim SA, Kang MG, Lee CG, Chung JJ, Cho JJ, Son MA, Chae CH, Kim JW, Kim JI, Kim HS, Roh SC, Park JB, Woo JM, Kim SY, Kim JY, Ha MN, Park JS, Rhee KY, Kim HR, Kong JO, Kim IA, Kim JS, Park JH, Huyun SJ, Son DK. Developing an occupational stress scale for Korean employees. J Occup Environ Med 2005;17(4):297-317(Korean) https://doi.org/10.1002/smi.947
  6. Edwards D, Hannigan B, Fothergill A, Burnard P. Stress management for mental health professionals: a review of effective techniques. Stress Health 2002;18:203-215 https://doi.org/10.1002/smi.947
  7. Cho JJ. Job stress and cardiovascular disease. J Korean Acad Fam Med 2002;23(7): 841-854(Korean)
  8. Kim YH, Cho SY, Kang BS, Lee KS, Kim SB, Kim SK, Kang YA, Whang YR. A study on relationship between degree of stress and dyspepsia, sleeping, satisfaction of adult women in rural area. Journal of Agricultural Medicine & Community Health 2000; 25(1):51-63(Korean)
  9. Choi YS, Baek KH, Cho SO, Choi EY, Park EH, Cheong YS, Yoo SM. The effect of job stress in jobholders on propensity to anxiety. J Korean Acad Fam Med 2004;25:224-232(Korean)
  10. Thompson N, Stradling S, Murphy M, O'Neill P. Stress and organizational culture. Br J Soc Work 1996;26:647-665 https://doi.org/10.1093/oxfordjournals.bjsw.a011139
  11. Jones F, Fletcher B, Ibbetson K. Stressors and strains amongst social workers: Demands, constraints, and psychological health. Br J Soc Work 1991;21:443-469
  12. Caughey J. Psychological distress in staff of a social services district office: A pilot study. Br J Soc Work 1996;26:389-398 https://doi.org/10.1093/oxfordjournals.bjsw.a011102
  13. Gibson F, McGrath A, Reid N. Occupational stress in social work. Br J Soc Work 1989;19:1-6 https://doi.org/10.1300/J010v28n02_04
  14. Martin U, Schinker S. Organizational and individual factors influencing job satisfaction and burnout of mental health workers. Soc Work Health Care 1998;28:51-62 https://doi.org/10.1300/J010v28n02_04
  15. Bradley J, Sutherland V. Occupational stress in social services: A comparison of social workers and home help staff. Br J Soc Work 1995;25:313-331 https://doi.org/10.1007/s001270050147
  16. Prosser D, Johnson S, Kuipers E, Dunn G, Szmukler G, Reid Y, Bebbington P, Thornicroft G. Mental health, 'burnout' and job satisfaction in a longitudinal study of mental health staff. Soc Psychiatr Epidemiol 1999;34:295-300 https://doi.org/10.1007/s001270050147
  17. Himle D, Jayaratne S, Thyness P. Predictors of job satisfaction, burnout and turnover among social workers in Norway and the USA: A cross-cultural study. Int Soc Work 1986;29:323-334 https://doi.org/10.1177/002087288602900406
  18. Benbow SM. Burnout: Current knowledge and relevance to old age psychiatry. Int J Geriatr Psychiatry 1998;13:520-526 https://doi.org/10.1002/(SICI)1099-1166(199808)13:8<520::AID-GPS811>3.0.CO;2-1
  19. Lee MS. Burnout process model of social workers. Korean J Soc Welfare 2004;56(4):5-34(Korean)
  20. Kwon GY, Seo JH, Hong JY. The Study on the level and results of job stress of the mental health social workers. Ment Health Soc Work 2003;16:29-65(Korean)
  21. Yoon HM. The effects of job stress, individual characteristics and copying behaviors in predicting job satisfaction and turnover intention among social workers. Korean Journal of Social Welfare 1996;28:251-280 (Korean)
  22. Kang ES, Kim MJ. A study on occupational stress, change of occupation and job satisfaction exposed to child protection service workers. Korean Journal of Family Welfare 2006;11(2):43-63(Korean)
  23. Uehata T. Long working hours and occupational stress-related cardiovascular attacks middle-aged workers in Japan. J Human Ergol 1991;20:147-199
  24. Yoo JM. A Study on the occupational stress of social workers in mental health service sector. Master's Thesis, The Graduate School of Ewha Womans University, 2004(Korean)
  25. Choi SC, Kim SA, Lee JE, Park WS. Level of job stress among social workers at social welfare agencies in Seoul. Korean J Occup Environ Med 2007;19(4):259-267(Korean)
  26. Chung JJ. The effect of hospital environment on employee's job stress. Korean J Env Hlth Soc 2002;28(3):72-76(Korean) https://doi.org/10.2486/indhealth.39.250
  27. Park J, Kim Y, Chung H, Hisanaga N. Long working hours and subjective fatigue symptoms. Industrial Health 2001;39:250-254 https://doi.org/10.2486/indhealth.39.250
  28. Oh YA, Lee MS, Rhee KY. Relationship between manufacturing worker's job conditions and stress. Korean J Occup Environ Med 2002;14(3):301-314(Korean) https://doi.org/10.2486/indhealth.39.244
  29. Park J, Kim Y, Cho Y, Woo KH, Chung HK, Iwasaki K, Oka T, Sasaki T, Hisanaga N. Regular overtime and cardiovascular functions. Industrial health. 2001;39(3):244-249 https://doi.org/10.2486/indhealth.39.244
  30. Tucker P. The impact of rest breaks upon accident risk, fatigue, and performance: a review. Work Stress 2003;17(2):123-137 https://doi.org/10.1080/0267837031000155949
  31. Collings J, Murray P. Predictors of stress amongst social workers: An empirical study. Br J Soc Work 1996;26:375-462 https://doi.org/10.1093/oxfordjournals.bjsw.a011101