유통업 종사자의 직무 스트레스에 관한 연구

A Study on Job Stress of Workers at Distribution Industry

  • 윤훈용 (동아대학교 산업경영공학과) ;
  • 박정주 (동아대학교 산업경영공학과)
  • Yoon, Hoon-Yong (Department of Industrial and Management Systems Engineering, Dong-A University) ;
  • Park, Jung-Ju (Department of Industrial and Management Systems Engineering, Dong-A University)
  • 발행 : 2008.12.31

초록

The purpose of this study was to investigate the job stress factors that were related to the general characteristics, work characteristics, and health characteristics of the workers at distribution industry. The survey of job stress measurement scale for Korean employee which was developed by KOSHA and OSHRI in 2003 was used for this study. Three hundred and fifty workers at distribution industry participated in this study, and among them 326 responses were analyzed for this study due to the unreliability and insincerity of responses. Eight job stress factors like physical environment, self-control for the job, job unsecure, organization system, workplace culture, compensation for the job, relationship to the superior, and job requirement were analyzed. The results showed that the stress because of self control for the job was relatively higher than that of other industry workers. However, the stress because of physical environment, job requirement, job unsecure, organization system and compensation for the job was relatively lower than that of other industry workers. The female workers felt more stress than male workers in compensation for the job and workplace culture factors at distribution industry. The delivery and carrying job workers were more stressful than those of other jobs at distribution industry because of physical environments and self-control for the job. The non-regular job workers were more stressful than regular job workers in many stress factors like self-control for the job, job unsecure, organization system and compensation for the job.

키워드

참고문헌

  1. 강문실, 송병식; "정서노동자의 직무 스트레스 결정 요인, 결과요인 그리고 조절요인에 관한 연구", 한 국경영학회 통합학술대회 발표논문집, 2008
  2. 강성철; "초등학교 교사의 직무 스트레스 수준과 대 처방법", 석사학위논문, 공주교육대학교, 2004
  3. 국가인권위원회; 유통업 여성비정규직 차별 및 노동 권 실태조사, 2007
  4. 노동부; "2007 산업재해 현황", 2007
  5. 박용성, 허원준, 황석기, 정병용; "통신업 근로자의 직 무 스트레스와 사회 심리적 스트레스의 관련성", 대한안전경영과학회지, 7(3) : 73-84, 2005
  6. 박정주, 최병주, 윤훈용; "선박 엔진밸브 제조업 종 사자의 직무 스트레스에 관한 연구", 대한산업공학 회 2008년도 추계학술대회 발표논문집, 2008
  7. 산업안전공단, 산업안전보건연구원; "한국인 직무 스 트레스 측정 도구의 개발 및 표준화 연구(2차년도)", 2003
  8. 송미진, 이재상, 김유창, 윤훈용; "항공 정비 근로 자의 직무 스트레스에 관한 연구", 대한인간공학회 2007년도 추계학술대회 발표논문집, 2007
  9. 유정민; "정신보건사회복지사의 직무 스트레스에 관 한 연구", 석사학위논문, 이화여자대학교, 2005
  10. 정경희; "지하철 기관사의 직무 스트레스와 근골격 계질환.정신신경증과의 관계에 대한 연구", 석사 학위논문, 동의대, 2006
  11. 최순영, 김현성, 김태헌, 박동현; "자동차 제조업 근 로자의 직무 스트레스와 근골격계질환 자각증상에 대한 연구", 한국안전학회지, 20(3) : 202-211, 1995
  12. Clark, E. H.; "An Analysis of Occupational Stress Factors as Perceived by Public School Teachers," Unpublished Doctoral Dissertation, Auburn University, 1980
  13. D'Arienzo, R. V. and Mracco, J., Danford, D.; "The factorial validity of the teacher occupational stress factor questionnaire," Educational and Psychological Measurement, 42(1) : 275-283, 1982 https://doi.org/10.1177/0013164482421034
  14. Karasek R, Theorell T.; "Health work, Stress, Productivity, and the reconstruction of working life," New York : Basic Books, 1990